Ruckus Networks Support Availability During COVID-19 Outbreak
23 March 2020
Due to the COVID-19 pandemic, most Ruckus Networks Support Engineers are working remotely. As a result, there could be a delay in answering phone calls to our Support Engineers. We will respond to voicemails left in our Support voicemail box based on their arrival position in queue.
If you experience any issues with contacting Ruckus Networks Support through standard phone channels, please use our Live Chat option on our Contact Us page as an alternative channel to open a case, in particular for P1 and P2 issues which we normally request you open via phone.