Get Ruckus Networks Support

Ruckus Networks’ support offerings provide customers with peace of mind that comes from your access to the everything you need to keep your network running at peak performance.  Our offerings provide flexibility to tailor the support to your specific needs.  Our offerings include:

  • “24x7” support via Phone, Chat, or Web
  • Software updates and upgrades
  • Multiple SLA options for hardware replacement
  • Free access to all online training content
  • Usage of the Ruckus Diagnostic Dashboard

Benefits Overview

Support Services No Support Premium Support
Quick Access Dashboard Yes Yes
Case and RMA Solutions No
Yes
Knowledge Base Limited Yes
Product Info No Yes
Training Access Yes Yes
Forums Yes Yes
Software Updates and Upgrades
No Yes
Controller Advance Replacements No Yes


Contact Us

Use the form below if you would like to purchase a support contract or receive more information about Ruckus support programs. Our team will reach out to answer any questions you may have.

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