Ruckus Wireless Support

Maintenance Scheduled for ICX Switch and ZoneDirector Licensing

Maintenance is scheduled for this weekend, starting at 3:00PM PST (11:00PM UTC) Friday, March 6 and ending Sunday evening, March 9.

The License API (LAPI) will be unavailable during this time. Management of ICX Switch and ZoneDirector Licenses will not be possible during this window.

All other functions of the RUCKUS Support Portal will remain active – only LAPI is affected.

RUCKUS One NA Reporting Dashboard Impairment

RUCKUS One reporting dashboards are currently impaired. Networks are not impacted. We are working through the problem and will update this page with further status.

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Discussions

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Discussions

frequrntly disconnect from internet and extremely slow (Created on 03/06/26)
no network showing in admin when logged in (Created on 03/06/26)
Re-connect network with replacement ICX 7150 C12P (Created on 03/06/26)
RUCKUS -SWITCH DEVICE NEEDS TO BE REPLACED (Created on 03/06/26)
Cannot Connect My Sonos Sub via Ruckus (Created on 03/06/26)
Difference between the event type "Malicious rogue client" and "genericRogueAPDetected" (Created on 03/04/26)
Faulty SFP ports? (Created on 03/04/26)
ICX7150-c12p/R510x2 Unleashed Issue (Created on 03/04/26)
New Home Assistance (Created on 03/04/26)
Ruckus R370 (Created on 03/02/26)