Due to the COVID-19 pandemic, most Ruckus Networks Support Engineers are working remotely. As a result, there could be a delay in answering phone calls to our Support Engineers. We will respond to voicemails left in our Support voicemail box based on their arrival position in queue.If you experience any issues with contacting Ruckus Networks Support through standard phone channels, please use our Live Chat option as an alternative channel to open a case, in particular for P1 and P2 issues which we normally request you open via phone.

Contact Ruckus if you have a problem or want to ask a question

Self-Service Online Help

Forum Support

Visit our forums to get help from your peers.

Open a Case via online Support Portal

Log in to open a case

Faulty Equipment? Request RMA

Log in to request an RMA

Want to Chat?

Log in to chat

Call a Local Support Expert

Worldwide

1 650 265 0903 is the toll number for our support organization and is available from anywhere in the world. Phone charges will apply.

Region-specific

Americas

Canada

855 782 5871

or 855 RUCKUS1

United States

855 782 5871

or 855 RUCKUS1

Europe, Middle East, and Africa

Belgium

0800 78611

France

0800 915744

Germany

0800 7235268

Italy

800 799260

Netherlands

0800 0232717

Spain

9009 61642

United Kingdom

0808 234 0655

Asia Pacific

Australia

1 800 213414

China

4001 202384

Hong Kong

800 968249

India

0008000016774

Japan

0034 800 401135

Malaysia

1 800 8 16487

New Zealand

0800 886006

Singapore

800 1206216

Taiwan

00801 13 6500

Latin America

Brazil

55 (11) 3027-3797

Mexico

52 (55) 22828547

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