If I forget my Admin password, what is the backdoor login instructions to get into my ZoneDirector.

Summary

If I forget my Admin password, what is the backdoor login instructions to get into my ZoneDirector.

Question

If I forget my Admin password, what is the backdoor login instructions to get into my ZoneDirector.

Customer Environment

ZoneDirector

Root Cause

lost password

Resolution

There is no customer backdoor login method to break into a ZoneDirector.

If you have a saved ZoneDirector backup or debug log, contact Ruckus Tech Support, who may be able to decipher the admin password from your files. Ruckus Technical Support will need to validate you are the legal administrator of the device before doing this. 

Article Number:
000002004

Updated:
January 11, 2014 01:59 PM (over 4 years ago)

Tags:
Configuration

Votes:
4

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