How to download support info file from Unleashed access points?

Summary

Unleashed member AP not joining the Unleashed Master AP - How to download Support info file.

Question

How to download support info file from Unleashed devices?

Customer Environment

Unleashed wireless network R 500 as Master AP on version 200.1.0.9.55.

Resolution

- Login to Master AP
- Click Access Points on left to display connected APs.
- Click selected AP from those on left side.
- Click "Show System Overview Info" to display AP details
- Find "Save Logs" download.

Please find the screenshot below;

User-added image

Article Number:
000005712

Updated:
April 07, 2021 02:53 AM (over 3 years ago)

Tags:
Performance, Configuration, Troubleshooting, Unleashed

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0

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