Unable to Access Zone director Cipher suite RC4 webbrowser and getting error ssl_error_no_cypher_overlap

Summary

Unable to access ZD GUI Cipher suite RC4

Question

Why I am not able to access ZD web GUI and getting error ssl_error_no_cypher_overlap

Customer Environment

ZD ssl_error_no_cypher_overlap

Root Cause

Browser compatibility issue with ZD9.6 version

Symptoms

When accessing the ZD GUI from the browser. Browser will give below error.

ssl_error_no_cypher_overlap

Resolution

Use the TLS 1.0 supported old browser version or upgrade the ZD to 9.7 or above using CLI, for permanent fix.

Related Articles

000005847

Article Number:
000006050

Updated:
March 08, 2021 07:26 AM (almost 4 years ago)

Tags:
Troubleshooting, Known Issues and Workarounds, ZoneDirector 1100

Votes:
3

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