R600 HW Replacement - S/N - 2517xxxx to 2917xxxx
SummaryR600 APs manufactured with S/N beginning with 2517xxxx thru 2917xxxx may exhibit Power reboot issues.
QuestionWhy might R600 APs reboot when powered by PoE switch or injector?
Customer EnvironmentR600 model APs with serial numbers starting with 2517xxxx thru 2917xxxx.
Root CauseManufacturing has identified 5 weeks of R600 which may exhibit reboots when powered by PoE switch or injectors. DC power not affected.
Troubleshooting StepsScan R600 AP products for serial numbers beginning with 2517 thru 2917 as identified for Advance Replacement.
ResolutionCustomers should contact Ruckus Support and provide serial numbers of affected R600 model APs, to get advance replacement units.
August 17, 2020 05:30 AM (over 2 years ago)
Answer Attachment 1
Performance, Known Issues and Workarounds, ZoneFlex Indoor
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