RUCKUS-One :: AP and switch admin password visibility to the customers

Summary

This article explains whether the admin password for the Access points and switches are visible for the customers in RUCKUS-One

Question

Does the Admin password for Access points and switches are visible for the customers in RUCKUS-One?

Customer Environment

AP & switch managed by RUCKUS-One

Root Cause

Symptoms

Troubleshooting Steps

Workaround

Resolution

The access to the admin password for Access Points is restricted for the customers.
Only VAR/Support Team/System Engineers should be able to see the AP CLI login password.

SSH restricted and HTTPS access is disabled due to security reasons. Modifying AP configuration manually can cause issues and also config will not work after a reboot or after a new configuration push, this is why SSH and HTTPs is not open once AP joins the Cloud.

For switches managed by RUCKUS-One, the login credentials can be found by navigating to:

Venue ? Configure ? Switch Configuration ? AAA ? Local Users.
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Article Number:
000010351

Updated:
September 19, 2024 04:37 AM (3 months ago)

Tags:
Known Issues and Workarounds, Ruckus Cloud LTE, Ruckus Analytics, Ruckus Cloud Switch, Ruckus Cloud WiFi

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