Unleashed URL license
Summary
Unleashed-URL-licenseQuestion
How to activate and add unleashed URL licenseCustomer Environment
unleashed AP's.Workaround
In case of unsuccessful activation, contact Ruckus customer support https://support.ruckuswireless.com/contact-usResolution
URL Filtering service requires an active URL filtering license to function. URL filtering licenses can be purchased from Ruckus partners and distributors.Follow the below steps to activate the Unlshd URL Filtering and apply it to the device.
Have Unleashed ID ready.
How to get Unleashed ID.
Go to Admin & Services > System > System Info.
Click Admin & Services, and expand the System tab to configure system settings
The System Info page displays the firmware version, system name, and Unleashed ID
Click Copy.
How to activate Unlshd URL Filtering.
Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
Log in to the Ruckus Support portal: https://support.ruckuswireless.com
Click the activation code in the email to activate
Accept the terms and conditions and click on Activate Purchase
Click on the Hyperlink for the product code((you can see the Quantity Activated and To Be Activated)
Select device model and click register device &bind to support button
Unlshd URL Filtering will be bound to the Unleashed ID.
Once the support is activated, the server takes about 24 hours to generate the latest support file/URL license (.SPT). After 24 hours, you can download the support file/URL license.
Steps to download the URL licenses.
Log in to the RUCKUS support portal - https://support.ruckuswireless.com. On the home page, select Warranty & RMA and select "Support Service" Missing or Expiring.
Enter the serial number
Click on Submit to download the entitlement(.spt) file
Applying for URL Filtering license
Go to Admin & Services > Services > URL Filtering.
In the License tab, configure any of the following:
- Update Services By File: Import a new locally saved license file.
- Renew Services Online: Connect to the Ruckus license server to download a license file.
- Show Details: Select the license file from the list and click Show Details to view license expiration details.
Update Services by file--Upload file
Click Yes.
URL licenses added.
Temp URL licenses will be added after the URL filtering profile created and enable URL profile. 90days temp license for 128AP
Article Number:
000011657
Updated:
July 17, 2024 05:24 PM (5 months ago)
Tags:
Support License Activation, Registration, Unleashed
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