DHCP-Service-on-Cloud-AP

Summary

This article explains how to create, configure, and activate the inbuilt DHCP Service on a Cloud AP using RUCKUS One. This is especially useful when customers do not have access to or visibility into uplink switch or VLAN configurations.

Question

How to create and activate DHCP Service on Cloud AP?

Customer Environment

Multiple venues deployed across multiple sites Customer does not have control or visibility over the uplink switch or router VLAN information on the uplink infrastructure is unknown or unmanaged Requirement to provide IP addresses to wireless clients directly from the AP

Symptoms

Wireless clients associate to the SSID but fail to obtain an IP address
Clients receive APIPA (169.254.x.x) addresses
No DHCP Discover/Offer seen from the uplink network
Customer cannot validate VLAN or DHCP configuration on the upstream device

Resolution

Step 1: Create a DHCP Service Profile

Log in to RUCKUS One.
Navigate to Services ? DHCP.
Click Add DHCP Profile.
Select DHCP Configuration Type
1. Choose the appropriate DHCP configuration type:
  - Simple DHCP: Each AP in this venue is running it’s own DHCP server instance. In general, simple DHCP is configured when APs are at different sites and roaming is not required.
  - Multiple AP DHCP: Designated APs in this venue are running the DHCP Server instance. In general, multiple AP DHCP is configured when multiple APs are at the same site and roaming across APs is needed.
  - Hierarchical AP DHCP: Designated APs in this venue are running the DHCP Server instance. The DHCP server APs connected to the WAN, the rest of APs get their Private IP address from a local IP Pool with VLAN ID 1 from the DHCP Server AP.
Click on Add DHCP Pool to add the required pools
1. Configure the required parameters such as:
  - VLAN ID
  - IP address pool
  - Subnet mask
  - Default gateway (optional)
  - DNS servers (optional)
2. Click on Add another pool if multiple VLAN scopes are required, else Click Add
Save the DHCP Service Profile: Click Add

Step 2: Assign DHCP Service to a Venue

Navigate to the Venue where DHCP service is required.
Select Services >> DHCP >> Click on Manage Local Service
Enable DHCP Service Set, and select the configured profile from the drop down option
Click Apply

Note: Simple AP DHCP has significance impact in a roaming environment, and hence not recommended in roaming scenarios

In Simple AP DHCP, each AP should be able to serve the DHCP for the mentioned VLAN in the profile of their own, and would be NATTed with their own IP while forwarding to uplink

Article Number:
000011959

Updated:
January 30, 2026 07:49 AM (about 2 months ago)

Tags:
Configuration, Cloud Services

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1

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