Technical Support Bulletins

Technical Support Bulletin TSB 2026-004- Authentication and SSO Behavior for RUCKUS One and RUCKUS Support Portal

Description: This Technical Support Bulletin describes the authentication behavior and limitations when customers use third party SAML 2.0 Single Sign On (SSO) for RUCKUS One, while also accessing the RUCKUS Customer Support Portal.
Release Date:
April 23, 2026
Edit Date:
April 23, 2026
Version:
1

Applicable To The Following Products

RUCKUS One

RUCKUS One is an AI-driven network assurance and business intelligence platform that enables enterprises to easily manage a converged network, make better business decisions, and deliver exceptional user experiences. With flexible subscription and deployment models, RUCKUS One enables you to deploy future-proof networks simply, reliably, securely and at cloud-scale.

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