Summary

Question

Customer Environment

Resolution

Ruckus Support for Unleashed is on a per-AP basis.

Unleashed Support is now also available with 807, 808, and 804 prefix.

WatchDog End User Support: This offering is for customers who wish to engage Ruckus directly for their support needs.

Associate Partner Support : With Associate Partner Support, Ruckus support partners provide Level 1 support services to end users, with support engineers trained and certified on Ruckus Wireless products. If an event requires escalation to Ruckus support, our partners will open a case on your behalf and provide you with updates on the status of the issue.

807-XXXX-X000 - Associate Partner Support for Unleashed 
806-XXXX-X000 - WatchDog End User Support for Unleashed 
804-XXXX-XS00 -  BullDog Support for Unleashed 

If "No" Advance Replacement is desired, customers can purchase the 806-ULAP-XU00 SKU for each AP

For more details on WatchDog Support Guide for Ruckus Wireless Products, refer to the below link:
https://support.ruckuswireless.com/documents/2174-watchdog-support-for-wired-and-wireless-products/download