Adding an Administrator on the RUCKUS One Portal
Summary
The article has got step by step instructions to add an administrator on the RUCKUS One portalQuestion
How to add an Administrator on the RUCKUS One Portal?Customer Environment
Ruckus Cloud customersWorkaround
Any difficulties in adding an administrator? Please do contact Ruckus Support team.Resolution
Adding an Administrator to Your RUCKUS One Account
If you want to delegate the management of APs and switches in your venues to another user, you can create an administrator account for that user.
Note: Trial accounts are limited to one administrator account. If you have a trial account with a TEMP license, you cannot create an additional administrator account.
Follow these steps to add an administrator to your RUCKUS One account:
Steps to Add an Administrator
-
Navigate to Administration:
- From the navigation bar, click Administration > Account Management > Administrators.
-
Add Administrator:
- Click Add Administrator.
-
Enter User Information:
- On the Add New Administrator page, add the email of the user you want to make an administrator.
- Select Invite new user.
- Enter the email address. RUCKUS One will create an account and send an email invitation.
-
Assign Role:
- In the Role list, select the appropriate role for the user:
- Prime Admin
- Administrator
- Guest Manager
- Read Only
- DPSK Manager
- In the Role list, select the appropriate role for the user:
-
Send Invitation:
- Click Send Invitation.
- If you invite a new user, they will receive an email with the subject RUCKUS Support Account Invitation. Ask the user to check their inbox (including junk mail) and click the link to complete the registration process.
Article Number:
000008661
Updated:
July 30, 2024 10:43 AM (4 months ago)
Tags:
Website Access, Website Services, Registration, Ruckus Cloud LTE, Ruckus Cloud WiFi
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