Ruckus Cloud Activation for orders prior to 10th Aug, 2022.
Question
How to activate Ruckus Cloud & Analytics licenses prior to 10th Aug, 2022.Customer Environment
All cloud SKU'sResolution
Activation of Ruckus Cloud & Analytics licenses prior to 10th Aug, 2022.The scope of this activation work flow is applicable for stand alone or bundled Ruckus Cloud & Analytics SKU's.
Note: Activation workflow for both stand alone (Non-bundled) & Bundled Ruckus Cloud & Analytics SKU’s
- Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
- The Subscription Start Date is set to same date as the Ordered Date.
- When activating the Support Contract customer's will see the same date as the Ordered Date.
- Login to Ruckus support portal: https://support.ruckuswireless.com
- Click the activation code in the email to activate.
- Accept Terms and Conditions and click on "Activate Purchase
- Click on the Hyperlink for the product code to register the cloud region.
- Select the region, start date then click on "Register & Bind To Support"
- Customer will be allowed only to select the start date as of Order date to proceed with the activation.
- We will get a confirmation as activated and the status changes to "Yes".
- For the licenses to reflect in Ruckus Cloud/Analytics portal, click refresh in the license page of the cloud portal.
Article Number:
000012429
Updated:
August 31, 2022 10:41 AM (over 1 year ago)
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