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Ruckus Support for Lennar Home Customers

Summary

This article provides instructions on how to redirect Lennar Home customers to to the community forum for TAC assistance.

Question

How can Lennar Home customers contact Ruckus Support?
Where can Lennar Home customers get

Customer Environment

Support Portal, Community Forum

Resolution

Lennar Home customers seeking technical assistance with Ruckus Products should visit the community forum

 Effective November’2022, ‘Ruckus Support for Lennar Home customers will no longer be handled by phone or email. We will be exclusively supporting customers via a community forum support model and hence no phone calls or emails will be accepted.
  1. Customers can access Ruckus Support for Lennar Homes by visiting https://community.ruckuswireless.com/ and selecting "Ruckus Lennar Support," or by searching for it using their preferred search engine. To receive support, they will need to create an account on the forum.
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  1. Click on Ask the Pack.
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  1. Provide a Subject for your issue and click "Check Title."
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  1. Click on Continue and Post.
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  1. In the Body, provide a brief description of your issue and click "Post."
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  1. If you are not logged in or do not have an account, please create one to proceed.

Attachment 1

Lennar RMA Creation.docx
application/vnd.openxmlformats-officedocument.wordprocessingml.document
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Article Number:
000014642

Updated:
October 24, 2026 03:54 PM (11 days ago)

Answer Attachment 1
Lennar RMA Creation.docx
application/vnd.openxmlformats-officedocument.wordprocessingml.document
Download
(1 MB)

Tags:
ZoneFlex Indoor, Website Services, Knowledge Base, Registration, Ruckus ICX Switches, Knowledge

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