Android 4.1.1 version issue with Zero IT

Summary

When the auto-provisioning file is downloaded on to the device and installed, the user gets a Access Error 404, see attached image.

Question

On my Android device, I get a 404 error when trying to access the network

Customer Environment

Router---> Switch <-- AP | ZD

Workaround

The issue is due to the issue with the default browser present on Android. Try the same by using a different browser like Google Chrome and the provisioning file will be downloaded and installed successfully.

Resolution

The issue is due to the issue with the default browser present on Android. Use a different browser like Google Chrome and the provisioning file will be downloaded and installed successfully.

Article Number:
000001556

Updated:
August 18, 2020 08:48 AM (over 4 years ago)

Tags:
Known Issues and Workarounds, ZoneDirector

Votes:
1

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