Information on Ruckus Security policies

Summary

Where can customers find information on Ruckus Security policies and Vulnerability reporting?

Question

Where can I find more information on Ruckus Security policies?

Customer Environment

All Ruckus Products

Resolution

We have two areas on the website describing Security policies:

Location	Content
http://www.ruckuswireless.com/security	This is a general overview of our security policies and information on how to report a vulnerability. No login is required.
https://support.ruckuswireless.com/security	This has the most up-to-date information and is the location where we first post information. It is available to premium support customers only and requires a valid login with support contract.

RUCKUS Security Policy Requires customers to provide a minimum of following information which is not limited to, in order to report a security issue :

[1]Detailed description of the issue

[2]Details Information to reproduce the issue for the reported CVE and/or Tools used with details to confirm impact of the CVE along with the results.

[3] Technical contact for follow-up

[4] List of Ruckus products / software version(s) affected as per customer

[5] Logs or any other helpful information

Please refer to the following link for RUCKUS Security incident response policy and the Lifecycle of reported Security issue :
https://support.ruckuswireless.com/security-incident-response-policy

Article Number:
000001879

Updated:
February 23, 2024 12:40 PM (9 months ago)

Tags:
Installation, Security, Known Issues and Workarounds, Website Issues, Registration, All

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