How to obtain Temporary licenses for ZoneDirector
Summary
Steps to get a Temporary license for the ZoneDirectorQuestion
How to generate temporary license file for the ZoneDirectorCustomer Environment
ZoneDirector network setupRoot Cause
Customers may receive the ZoneDirectors before receiving the SPA for support/licenses.Workaround
In case of any issues, contact Ruckus Customer SupportResolution
Follow the below steps to generate a temporary AP license file for the ZoneDirector:
Login to RUCKUS Support Portal: Enter your login credentials and sign in.
Navigate to License Management: Once logged in, scroll down to find the "License Management" section on the main page.
Select Temporary License: In the License Management section, look for an option labeled "Temporary License" and select it.
Request a Temporary License for ZD: Follow the on-screen instructions to provide specific details such as the ZoneDirector's serial number, model, and email.
Download and Apply the License:
- After submitting the request, you should receive a temporary license key.
- Download the license key.
- Log in to your ZoneDirector's management interface and navigate to the licensing section.
- Upload the temporary license key and apply it to your ZoneDirector
Direct link # Please visit Temporary 30 day ZD License page
Once the request is submitted, an email will be sent out from @ruckuswireless.com with the temp license file, valid for 30 days from the upload date.
These steps should help you obtain and apply a temporary license for your ZoneDirector from the RUCKUS support portal. If you encounter any issues or need further assistance, the support team at RUCKUS can provide additional guidance.
Article Number:
000001930
Updated:
July 17, 2024 06:11 PM (5 months ago)
Tags:
Installation, Website Services, Support License Activation, ZoneDirector
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1
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