How to obtain Temporary licenses for ZoneDirector

Summary

Steps to get a Temporary license for the ZoneDirector

Question

How to generate temporary license file for the ZoneDirector

Customer Environment

ZoneDirector network setup

Root Cause

Customers may receive the ZoneDirectors before receiving the SPA for support/licenses.

Workaround

In case of any issues, contact Ruckus Customer Support

Resolution

Follow the below steps to generate a temporary AP license file for the ZoneDirector:

Login to RUCKUS Support Portal: Enter your login credentials and sign in.

Navigate to License Management: Once logged in, scroll down to find the "License Management" section on the main page.

Select Temporary License: In the License Management section, look for an option labeled "Temporary License" and select it.

User-added image

Request a Temporary License for ZD: Follow the on-screen instructions to provide specific details such as the ZoneDirector's serial number, model, and email.


User-added image
Download and Apply the License:

  • After submitting the request, you should receive a temporary license key.
  • Download the license key.
  • Log in to your ZoneDirector's management interface and navigate to the licensing section.
  • Upload the temporary license key and apply it to your ZoneDirector

Direct link # Please visit Temporary 30 day ZD License page

Once the request is submitted, an email will be sent out from @ruckuswireless.com with the temp license file, valid for 30 days from the upload date.

These steps should help you obtain and apply a temporary license for your ZoneDirector from the RUCKUS support portal. If you encounter any issues or need further assistance, the support team at RUCKUS can provide additional guidance.

Article Number:
000001930

Updated:
July 17, 2024 06:11 PM (5 months ago)

Tags:
Installation, Website Services, Support License Activation, ZoneDirector

Votes:
1

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