How to register a New User in Ruckus Support portal
Summary
How to register a New User in Ruckus Support portalQuestion
How do I register on support.ruckwireless.com?Customer Environment
New userResolution
If you are a brand new user and have never "signed up" at the Ruckus support site, then please follow the below steps to sign up
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Please go to https://support.ruckuswireless.com/
Click Login.
Click Join Now
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Fill out the registration form, accept the Terms of Use, Privacy Policy and Software License Agreement and click on Register
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?Now, the registration confirmation email from Ruckus (@ruckuswireless.com) is sent to the above-registered email address
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?Click on Confirm Email
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This will take you back to the login page, where you need to enter your username (Email) and password and then click on Login
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At this point you are a Guest user to our site. Welcome user!
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To get Premium access to the Ruckus Support portal, you need to have either
- An active support contract, Or
- A newly purchased product that still has the initial 5-month software warranty*. Registering a product that is still under its 5-month software warranty, gives you full access to the support site for a limited time.
Also, existing users from your account can add/invite you to the Support Portal. Please refer to article 000003775 for the steps to be followed.
If you have purchased a support contract on the device(s), please refer to article 000008284 to activate it.
If you have purchased new devices, register them by following the steps mentioned in article 000002007.
Note: You can register all of your products, even those out of warranty.
Article Number:
000002021
Updated:
July 09, 2024 02:28 PM (3 months ago)
Tags:
Website Issues, Ruckus Support Services
Votes:
15
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