Why SSID is not seen even though the Access point is active on the zone director
Summary
Why SSID is not seen even though the Access point is active on the zone directorQuestion
Why SSID is not seen even though the Access point is active on the zone directorCustomer Environment
ZoneFlex Zone directorResolution
There are five possibilities in which the clients would not be able to see the ssid even though the AP is active on zone director. They are
1. SSID is Hidden
2. Service schedule is set to " Always off" under advanced options.
3. WLAN itself is disabled in the configuration.
4. Clients does not support the radio in which the ssid is broadcasting.
5. Access point is operating on a channel which does not support the local regulatory domain.
Article Number:
000002417
Updated:
August 18, 2020 03:41 AM (over 4 years ago)
Tags:
Configuration, Installation, Troubleshooting, ZoneDirector, ZoneFlex Indoor, ZoneFlex Outdoor
Votes:
14
This article is:
helpful
not helpful