Vocera Best Practices

Summary

Compilation of current best practice guides from Ruckus and Vocera.

Question

Where should I start when running Vocera products over a Ruckus Wireless Network

Customer Environment

Ruckus Wireless Managed WLAN with Vocera products.

Root Cause

Issues resulting from power matching ( asymmetry ), QoS, contention and system configuration

Troubleshooting Steps

When implementing a Vocera over Ruckus network the best practice guides serve as a starting point and should be followed during implementation rather than as a retrospective attempt to fix site issues.

Reference Documents:

Ruckus VoWLAN Implementation with Vocera

Vocera WLAN Requirements and Best Practices

(Vocera recommendations for Ruckus networks, page 97)

Ruckus Vocera Recommendations:

1. Create a separate SSID/VLAN for Vocera devices
2. No Mesh. If enabled return the system to factory setting and rebuild the configuration.
3. QoS - Handled by smart cast

4. Background Scanning: Leave as Default. Currently 20 seconds.

5. IGMP - enabled by default - suggest enabled on Vocera

6. Channel Selection: Automatic works well - times when hard-coding required.

7. Configure power at 1/2 to address device asymmetry.

For details on conducting the site survey see the Ruckus VoWLAN with Vocera guide linked above.

Article Number:
000002922

Updated:
March 30, 2021 02:47 AM (over 3 years ago)

Tags:
Performance, Troubleshooting, ZoneDirector

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