Steps to ensure SMS settings configuration Test to be successful

Summary

This article explains configuration settings required for the SMS settings test to be successful. For other non-configuration related reasons, please check the article at https://support.ruckuswireless.com/answers/000002761

Question

What settings are required for the Twilio based SMS settings Test to be successful?

Customer Environment

Guest wireless network services provided through ZoneDirector managed network.

Root Cause

Incorrect settings

Troubleshooting Steps

Here are the settings that should be in place on a ZoneDirector for the Twilio verification test to be successful:
1. Ensure ZD has Internet access. Make sure DNS server is specified under the Configuration --> Device IP Settings.
2. Scroll down to "SMS Settings" section. Now log into your Twilio account and copy Account SID and Auth Token into the ZD.
3. From the Twilio's NUMBERS --> TWILIO NUMBERS page copy the phone number assigned to your account into the ZD.

Once these three settings are in place, click on the "Test" button and enter your mobile number along with the country code into the dialog box.

Article Number:
000003408

Updated:
September 18, 2014 06:47 PM (about 10 years ago)

Tags:
Configuration, ZoneDirector

Votes:
1

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