Support contract renewals

Summary

Article has got information about whom to reach for renewing the contract on Ruckus products

Question

How to Renew Your Ruckus Support Contract

Customer Environment

All Ruckus customers with expired contract

Resolution

How to Renew Your Ruckus Support Contract

As a valued Ruckus end customer, ensuring continuous support for your Ruckus products is crucial. If your existing Ruckus support contract is nearing expiration and you would like to renew it, follow the steps outlined below:

Step 1: Contact Your Ruckus Reseller

The first and most straightforward way to renew your Ruckus support contract is to get in touch with your Ruckus reseller. Your reseller will have all the necessary information about your current contract and can guide you through the renewal process efficiently.

Step 2: Identifying Your Reseller

If you are unsure who your Ruckus reseller is, don't worry. We have made it easy for you to find out:

  • Email Us: Send an email to [email protected]. Please include your company name and any relevant details about your existing contract in the email. Our team will respond promptly with the information you need.
  • Call Us: You can also reach out to us by phone at 855-782-5871, then select Option 2. Our Renewals Sales Specialists are ready to assist you in identifying your reseller and answering any questions you may have about the renewal process.

Why Renew Your Ruckus Support Contract?

Renewing your Ruckus support contract ensures that you continue to receive the following benefits:

  • Access to Technical Support: Get 24/7 expert assistance whenever you encounter issues with your Ruckus products.
  • Software Updates and Upgrades: Stay up-to-date with the latest features and enhancements by receiving regular software updates.
  • Peace of Mind: Enjoy uninterrupted service and support, knowing that help is always available when you need it.

Conclusion

Renewing your Ruckus support contract is a simple process that guarantees ongoing support and updates for your Ruckus products. By contacting your reseller or reaching out to us directly, you can ensure that your network continues to operate smoothly and efficiently.

For any additional questions or assistance, please do not hesitate to contact us at https://support.ruckuswireless.com/contact-us.
We are here to help!

Article Number:
000006104

Updated:
July 11, 2024 07:06 AM (5 months ago)

Tags:
Known Issues and Workarounds, Support License Activation, Registration, All

Votes:
270

This article is:
helpful
not helpful

Working...Please wait

This is here to prevent you from accidentally submitting twice.

The page will automatically refresh.

Alert!!

Close