SZ: Dashboard cannot load Google map correctly - Google Map API key

Summary

SZ3.6.x SZ dashboard cannot load Google map correctly without customer CC info.

Question

SZ: Dashboard cannot load Google map correctly - Google Map API key

Customer Environment

Dashboard - Map popup error: Google The page cannot load Google map correctly

Root Cause

Google map start charging for access to an API key announced Jan 2016 and June 2016 stop support keyless usage June 11, 2018 Keyless usage will result in a degraded experience or an error. Map appear darker than usual or negative Street view image, watermarked with in the text “for development purposes only”, may displayed ?Start July 16, 2018, when you enable billing, you get $200 free usage every month for Maps, routes, or Places. When the usage reach the limited or keyless API, it will be show this error “ Google, The page cannot load Google map correctly”

Troubleshooting Steps

SZ Dashboard - Map popup error: Google The page cannot load Google map correctly. Or Map appears darker than usual, negative Street view image, watermarked with in the text “for development purposes only”, may be displayed.

Example error:
User-added image

 

Workaround

None

Resolution

How to get Google Map API key
You can enable google bill with your credit card to get Google Map API key as link below,
https://cloud.google.com/maps-platform/#get-started
You will get free $200 each month and can set usage limit to protect against unexpected increases.

How To change Google Map API key in SZ3.6.x
You can change API key via WebUI, click option in the map and select Google Map API key tab
and select "Use the key below to display Google Map then paste your key and Apply.

User-added image
 

“For more information on this topic—including video tutorials—visit the Ruckus Support How-To Hub at https://support.ruckuswireless.com/how-to-hub.”

Related Articles

KBA-6425: What could cause ZD 10.0 Google Maps API error: MissingKeyMapError which is the same problem on the ZD platform

Article Number:
000008090

Updated:
June 11, 2019 04:27 PM (5 months ago)

Tags:
Configuration, Known Issues and Workarounds, SZ300, SCG200, SZ100

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1

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