Summary

Question

Customer Environment

Workaround

Resolution

RUCKUS One subscriptions are now 100% device agnostic. Customer can purchase subscriptions for a time interval to use the RUCKUS One platform. 

To View the Subscription details, please follow the below steps:

1. Log in to the RUCKUS One Cloud portal.
2. RUCKUS One dashboard is displayed, click on Administration >> Subscription
3. In the Subscriptions tab, you can view the following subscription details:

• Subscription Utilization: The network device utilizing subscription.
• Part Number: The part number of the purchased subscription
• Device Count: The number of licenses associated with the license subscription
• Starting Date: The starting date of the subscription
• Expiration Date: The date the subscription expires
• Time Left: The time remaining before the subscription expires
• Status: The status of the license subscription (active or inactive)
• Current Subscription Tier: Essentials/Professional 

NOTE : Trial Mode subscription is valid for 30 days from the date of activation. You can upgrade from Trial Mode to Paid Subscription. There is no grace period in Trail Mode.

Please refer to below article to view REC/MSP Licenses :
000014244 - Viewing the Licenses for RUCKUS End Customers in the RUCKUS One Cloud Portal
000014245 - Viewing the Licenses for MSP Customers in the RUCKUS One Cloud Portal