How to resolve "the disk image file is corrupted" while installing the SCI on Hyper-V using .gz file?

Summary

This article will provide steps to install the SCI on Hypre-V as well as resolving "the disk image file is corrupted" error while loading the .gz file.

Question

How to install SCI on Hyper -V using .gz file? How to resolve "the disk image file is corrupted" error while loading the .gz file?

Customer Environment

Hyper-V, SCI 5.2.1

Root Cause

We need to double extract the .gz file in order to load the file to the Hyper-V

Resolution

We need to follow the below steps from SCI installation guide to install the SCI on Hyper-V.

1. Download the Hyper-V image from the Ruckus support website. (Below is the link)
https://support.ruckuswireless.com/software?filter=54#firmwares
2. Log in to the windows machine and enable the Hyper-V feature on the Windows server 
3. Enabling this feature will require your server to be restarted. Restart the server, then proceed with the remaining steps. 
4. Create a virtual switch from the Virtual Switch Manager by selecting New virtual network switch under the Actions sidebar. 
a) Choose an Internal switch. 
b) You can name the internal switch "local" or any other desired name. This name will be used to attach the virtual switch to the virtual machine. 
5. On your Windows machine, go to the Network and Sharing Center, then allow the network created above to have access to the default network by following these steps: 
a) Locate the default network that has internet connectivity. Click on that network to invoke a pop-up window. 
b) On the pop-up window, click the Properties button to bring up a second pop-up window. 
c) On the second pop-up window, select the Sharing tab. 
d) Select the first checkbox to allow this network to be shared. 
e) Select the local network from the drop down. This is the same network that you created above for the internal switch. 
f) Close the two pop-up windows. 
6. Create a new hard disk drive with the required specifications that are listed in Minimum Hardware Requirements on page 7 in the attached installation guide, including: 
• Hard disk 1 (Root volume): 80 GB 
• Hard disk 2 (Data volume): 500 GB 
7. Open the application called Hyper-V Manager. 
8. Create a VM (master is 8 CPUs and 32 GB RAM; data is 4 CPUs and 20 GB RAM) from the Actions sidebar, under New > Virtual Machine. 
a) Attach the Virtual Network Switch to the VM. 
b) The root and data volumes need to be set up as the first and second SCSI devices, respectively, on the first SCSI controller of the VM to be detected. 
9. Set network firewall rules to ensure that the VM instance has access to the required inbound and outbound ports. 
10. Click on the newly created VM, and click on the Start button under the Actions sidebar. 
11. Once the VM launches, proceed with the setup. 

The moment you set up the partition, you will be selecting the .vhd file. The Disk space are 80 GB and 500GB. 
The data will be saved under 500 GB memory and 80 GB is for Application.

However, if you get error "The disk image file is corrupted" error while loading the extracted .gz file, then please make sure to follow the below steps:

Step 1: Extract the .gz SCI installation file. 
User-added image

Step 2: Extracted file is without extension. 
User-added image
Step 3: Add the extension to the extracted file as .tar and then extract it. (if not, use 7zip to extract)
User-added image
User-added image
Step 4: Once extracted, we will get the .vhdx files for Hyper-V platform. 
User-added image
Step 5:  Use this file to load on the Hyper-V.

Attachment 1

sci-5.2.1 install-guide-rev-20190211.pdf
application/pdf
Download
(2.42 MB)

Article Number:
000009250

Updated:
June 14, 2021 08:23 AM (over 3 years ago)

Answer Attachment 1
sci-5.2.1 install-guide-rev-20190211.pdf
application/pdf
Download
(2.42 MB)

Tags:
Configuration, Installation, System Network Management, Troubleshooting, SmartCell Insight

Votes:
0

This article is:
helpful
not helpful

Working...Please wait

This is here to prevent you from accidentally submitting twice.

The page will automatically refresh.

Alert!!

Close