CloudPath boot up issue on Hyper-V

Summary

Hyper-V is failing to boot the OS when powering on the Cloudpath VM instance

Question

How to fix the cloudpath installation that fails to boot up in Hyper-V?

Customer Environment

Cloudpath virtual instance on Hyper-V server

Root Cause

Generation 2 VM was selected during the deployment in Hyper-V server. Hence, Cloudpath failed to boot up and getting below error. "Boot Failed. EFI Network. Failed Secure Boot Verification. No Operating System was Loaded. Press a key to retry the boot sequence"

Resolution

Perform the following steps to deploy the CP virtual appliance with Generation 1 VM:

1. Open the Hyper-V Manager.
2. From the Action menu, select New > Virtual Machine. This opens the New Virtual Machine Wizard.
3. Read the Before You Begin screen.
4. In the Name field, enter a name for the new VM and click Next.
5. Select Generation 1, and click Next to assign Startup memory.

Article Number:
000009823

Updated:
October 08, 2019 07:55 AM (about 5 years ago)

Tags:
Installation, Troubleshooting, Cloudpath

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