How to enable TLS 1.0 on Modern Browsers

Summary

To access legacy Ruckus / Other vendor Web Interfaces which makes use of TLS 1.0 or below

Question

Customer Environment

ZD 3025 Running OS 9.8 Sample applies for ZD OS 10.0, 10.1, 10.2, 10.3 and 10.4

Symptoms

Workaround

Enable TLS 1.0 on current browser or use a legacy browser version

Resolution

On Mozilla FireFox:

Firefox 43 supports TLS 1.0, 1.1, and 1.2 by default. You shouldn't need to make any changes, but you can double-check the settings here if you like:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste TLS and pause while the list is filtered

(3) If the security.tls.version.max preference is bolded and "user set" to a value other than 3, right-click > Reset the preference to restore the default value of 3

(4) If the security.tls.version.min preference is bolded and "user set" to a value other than 1, right-click > Reset the preference to restore the default value of 1

The values for these preferences mean:

1 => TLS 1.0 2 => TLS 1.1 3 => TLS 1.2

Reference: https://support.mozilla.org/en-US/questions/1101896

On Google Chrome:

Deprecated in Chrome 72 - use version 71 or below by custom .exe install from
https://filehippo.com/download_google-chrome/70.0.3538.22/
Reference: https://security.googleblog.com/2018/10/modernizing-transport-security.html

If on windows 10 or below : use IE

000011894

Article Number:
000012194

Updated:
May 18, 2023 12:54 PM (over 1 year ago)

Tags:
System Network Management, Troubleshooting, Website Access, ZoneDirector

Votes:
3

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