RUCKUS One API - Obtain JWT token using OAuth2 Standard

Summary

This article explains how to use the OAuth2 standard to authenticate and obtain a JSON Web Token (JWT), which you can use to access the API endpoints from RUCKUS One.

Question

According to the official documentation, the /token authentication API in RUCKUS One will be deprecated

Customer Environment

RUCKUS One

Resolution

Part I: Create the Application Token

1. In RUCKUS One, navigate to Account Management:

- Go to Administration > Account Management > Settings.
- Scroll to the bottom and click on Add Application Token

2. Create and Save the Application Token:

- Fill in the required details to create the Application Token.
- Save the generated Application Token information, including the Client ID and Client Secret (Shared Secret column)


Part II: Obtain the JSON Web Token (JWT) using Postman

1. Setup the API POST:

- URL: POST https://<cloud-region>/oauth2/token/<tenantId>
- Replace <cloud-region> with your corresponding RUCKUS One region:
          - US: ruckus.cloud
          - EU: eu.ruckus.cloud
          - Asia: asia.ruckus.cloud
- Replace <tenantId> with your actual tenant ID.

2. Configure the Request Body:

- In the Body tab of Postman, select x-www-form-urlencoded.
- Set up the following keys and values:

KeyValue
grant_typeEnter this string: client_credentials
client_idEnter the Client ID of the Application Token generated in RUCKUS One.
client_secretEnter the Client Secret of the Application Token generated in RUCKUS One.

Example:


3. Send the API Request:

- Click Send to make the API call.
- Upon a successful request, you will receive the access_token which can be used for authenticating further API calls.

Article Number:
000014355

Updated:
July 03, 2025 05:39 AM (about 1 month ago)

Tags:
Configuration, Security, Ruckus Cloud Switch, Ruckus Cloud WiFi

Votes:
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