How to reset admin password of vSPoT

Summary

You lost the credentials for console and SSH access in the vSPOT, reset the credentials through the CentOS procedure.

Question

How can I reset the admin password of vSPoT?

Customer Environment

On-premise vSPOT

Root Cause

The customer lost the admin password.

Symptoms

The customer cannot log in to the vSPOT console.

Resolution

vSPOT does not have a password recovery procedure, so you will need to reset it using the CentOS 7 procedure.
1. Restart the server
2. In the Boot Grub Menu Select Option to Edit (press 'e')

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3. Go to the line of Linux 16 and change ro with “rw init=/sysroot/bin/sh”
Before:

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After:??????
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4. Now press “Control+x” to start on single user mode
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5. Now access the system with this command
chroot /sysroot

6. Reset the password
passwd admin
*Insert your desired password*

7. Update selinux information
touch /.autorelabel

8. Exit Chroot
exit

9. Reboot your system
reboot

10. Once your system is back at the login screen, try logging in using the admin username with the password you configured.

Article Number:
000014411

Updated:
July 30, 2024 11:33 AM (5 months ago)

Tags:
Troubleshooting, SPoT LBS, SPoT

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0

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