Unable to login to CLI on SZ/vSZ via local user credentials

Summary

This article explains why local user accounts on SZ/vSZ cannot access the SZ/vSZ CLI using local user credentials

Question

Is it possible to login to CLI of SZ/vSZ via SSH client using local user credentials?

Customer Environment

User trying to access the SSH of SZ via local user credentials

Root Cause

SSH access to SZ/ VSZ is only applicable with admin user

Troubleshooting Steps

ADMIN USER LOGIN :

User-added image


LCOAL USER LOGIN :

User-added image

 

Resolution

By design, SSH to SZ/VSZ is only possible via admin credentials.
Users cannot SSH VSZ/SZ via local user credentials.

Article Number:
000014680

Updated:
December 26, 2025 12:04 PM (5 months ago)

Tags:
Troubleshooting, System Network Management, virtual SmartCell Gateway, SZ100, SZ300, SZ100D

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0

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