How to Download Licenses from Ruckus Support Portal
Summary
How to Download Licenses from Ruckus Support PortalQuestion
How to Download Licenses from Ruckus Support Portal?Customer Environment
Zone Director Flexmaster SCG <=3.1 SN Specific LicensesWorkaround
If you are getting any Error Message or unable to Download the License File from the Support Portal, please Contact Ruckus SupportResolution
Follow the below steps to Download Hardware/Serial Number specific Licenses:There are 2 ways to download Licenses from Support Portal:
Download through Hardware Summary:
Log in to Ruckus Support Portal https://support.ruckuswireless.com
Click on Assets
Click on Hardware Summary
Search for the Controller Serial Number in the Search box
Click on Serial Number
Note: If you do not find Serial Number, please register it by following the instructions mentioned in Article 000002007
In the next screen, click on Download under Licenses >> Action.
You should have License (.lic) File downloaded.
Download through License Purchases:
Click on Assets >> License Purchases
Search for LIC code
Click Purchase Code(LIC Code) >> will provide you the License Info
Click Download License
You should have License (.lic) File downloaded.
Article Number:
000003116
Updated:
August 01, 2024 06:49 AM (4 months ago)
Tags:
Website Services, Downloads, Support License Activation, Ruckus ICX Switches, ZoneDirector, FlexMaster UMM, SCG200
Votes:
1
This article is:
helpful
not helpful