Steps to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI

Summary

How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI

Question

How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI?

Customer Environment

LiMAN license controllers

Resolution

Steps to activate RTU/ Right To Use (Instance) license for your vSPoT/vSCG/SCI deployment:
  • Make sure you have Virtual controller serial number handy.
  • Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
  • Login to Ruckus support portal: https://support.ruckuswireless.com
  • Click the activation code in the email to activate.
            User-added image
  • Upon clicking the activation could, you will be redirected to Ruckus Support portal to complete the activation.
  • Review the account details and proceed to Accept Terms and Conditions and click on "Activate Purchase
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  • Enter the serial number of the controller and click on "Validate Serial Number
           Note: SN is case sensitive
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  • Select the device model from the dropdown menu and click on Register Device & Bind To Right To Use
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  • You will get a confirmation about RTU activation and the SN will start reflecting in End Users LiMan dashboard.
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Steps to activate AP capacity (Or) Switch capacity license for your vSPoT/vSCG/SCI deployment:
  • Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
  • Login to Ruckus support portal: https://support.ruckuswireless.com
  • Click the activation code in the email to activate.
          User-added image
  • Upon clicking the activation could, you will be redirected to Ruckus Support portal to complete the activation.
  • Review the account details and proceed to Accept Terms and Conditions and click on "Activate Purchase
           
  • You will get a confirmation about license activation and these will now be available in End Users LiMan "License Pool",
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Note: Unlike your RTU license activation, here you will not be prompted to enter controller SN. Licenses for Virtual controllers are activated against account (End User account in the Sales Order)
  • ?Customer can now manage/add these license to any virtual controller registered in LiMan "Smart Device"
            User-added image

Looking for instruction to add the activated AP licenses on the controller? - If yes, refer article 000006071.

Article Number:
000003436

Updated:
July 10, 2024 04:59 PM (5 months ago)

Tags:
Installation, Support License Activation, Registration, SmartCell Gateway, Ruckus Support Services, SmartCell Insight

Votes:
1

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