Steps to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI

Summary

How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI

Question

How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI?

Customer Environment

LiMAN license controllers

Resolution

Steps to activate RTU/ Right To Use (Instance) license for your vSPoT/vSCG/SCI deployment:

Make sure you have Virtual controller serial number handy.
Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
Login to Ruckus support portal: https://support.ruckuswireless.com
Click the activation code in the email to activate.

Upon clicking the activation could, you will be redirected to Ruckus Support portal to complete the activation.
Review the account details and proceed to Accept Terms and Conditions and click on "Activate Purchase

Enter the serial number of the controller and click on "Validate Serial Number

Note: SN is case sensitive
User-added image

Select the device model from the dropdown menu and click on Register Device & Bind To Right To Use

You will get a confirmation about RTU activation and the SN will start reflecting in End Users LiMan dashboard.

Steps to activate AP capacity (Or) Switch capacity license for your vSPoT/vSCG/SCI deployment:

Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
Login to Ruckus support portal: https://support.ruckuswireless.com
Click the activation code in the email to activate.

Upon clicking the activation could, you will be redirected to Ruckus Support portal to complete the activation.
Review the account details and proceed to Accept Terms and Conditions and click on "Activate Purchase

You will get a confirmation about license activation and these will now be available in End Users LiMan "License Pool",

Note: Unlike your RTU license activation, here you will not be prompted to enter controller SN. Licenses for Virtual controllers are activated against account (End User account in the Sales Order)

?Customer can now manage/add these license to any virtual controller registered in LiMan "Smart Device"

Looking for instruction to add the activated AP licenses on the controller? - If yes, refer article 000006071.

Article Number:
000003436

Updated:
July 10, 2024 04:59 PM (4 months ago)

Tags:
Installation, Support License Activation, Registration, SmartCell Gateway, Ruckus Support Services, SmartCell Insight

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