Why can I not find the LiMAN Smart Licensing Manager ?

Summary

Describes what must be done to be able to access and use LiMAN

Question

Customer Environment

Smart licensing model support for Ruckus controller platform and AP capacity.

Workaround

If after following the resolution shown here you are still unable to successfully activate your product and access LiMAN, please contact Ruckus Customer Support and they can help resolve the issue.

Resolution

The

button is only accessible once you have successfully activated the smart licensing capable product via the hyperlink in your Support Product Activation (SPA) email (look for ‘License and Activation’ in the subject line).

Note: The LiMAN - Smart License Manager is used only for controllers that use Smart Licensing.

If you are unsure what type of licensing your controller uses, see KB article # 000003971 - What type of Licensing does my controller use ?

If you have not yet done so, test your Ruckus Support account by logging in to https://support.ruckuswireless.com/

Once you have verified your Ruckus support account follow these steps:

Open the SPA License and Activation email and click the activation link found within it
Accept the Terms and Conditions and click Activate purchase
When successful the button will appear
You should now be able to click the LiMAN button to view and manage licenses for your Smart License capable products

Once activated using the procedure above, the LiMAN button will remain accessible via the Ruckus Support website.

000003971

Article Number:
000003972

Updated:
July 16, 2024 03:03 PM (4 months ago)

Tags:
Website Access, Support License Activation, SmartCell Gateway, Ruckus Support Services, SmartCell Insight

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