ZD and SCG License Transfer
SummaryTransferring ZoneDirector and Smart Cell Gateway licenses
QuestionCan we move ZD and SCG licenses from one device to another device?
Customer EnvironmentZoneDirector, Smart Cell Gateway
ResolutionLicenses purchased on ZD and SCG running below version 3.2 are SN specific and they cannot be transferred between the controllers.
However, if the licenses are new, you can get in touch with your VAR / Distributor and in turn the Distributor can get in touch with Ruckus Accounts Receivable team to check if the licenses are eligible to be cancelled and credited.