How to Download Licenses from Ruckus Support Portal
Summary
How to Download Licenses from Ruckus Support PortalQuestion
How to download licenses from Support portal?Customer Environment
Zone Director, Flexmaster,SCG <=3.1, SN specific licensesWorkaround
If you receive an error message or are unable to download the license file, please contact Ruckus support team to open a case.Resolution
Follow the below instructions to download Hardware/SN specific licenses:-
Log in to Ruckus support portal - https://support.ruckuswireless.com
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Click on Assets
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Click on Hardware Summary
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Search for the controller SN in the Search box
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Click on SN
Note: If you do not find SN, please register it for the warranty by following the instructions mentioned in article 000002007 -
In the next screen, click on Download which is under Licenses -> Action tab.
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You should have .lic file downloaded on your machine
- Upload the same file on the controller under Administer -> License tab to ?increase the AP license count and to add additional AP's on the controller. Refer article 000002728 for step by step instructions.
Click on Assets--> Click on License Purchases
Search for LIC code
Click Purchase code -->provides License Info
Click Download License
Article Number:
000003116
Updated:
July 22, 2024 12:15 PM (4 days ago)
Tags:
Website Services, Downloads, Support License Activation, Ruckus ICX Switches, ZoneDirector, FlexMaster UMM, SCG200
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