How to Download Licenses from Ruckus Support Portal
SummaryHow to Download Licenses from Ruckus Support Portal
QuestionHow to download licenses from Support portal?
Customer EnvironmentZone Director, Flexmaster,SCG <=3.1, SN specific licenses
WorkaroundIf you receive an error message or are unable to download the license file, please contact Ruckus support team to open a case.
ResolutionFollow the below instructions to download Hardware/SN specific licenses:
Log in to Ruckus support portal - https://support.ruckuswireless.com
Click on Assets
Click on Hardware Summary
Search for the controller SN in the Search box
Click on SN
Note: If you do not find SN, please register it for the warranty by following the instructions mentioned in article 000002007
In the next screen, click on Download which is under Licenses -> Action tab.
You should have .lic file downloaded on your machine
- Upload the same file on the controller under Administer -> License tab to ?increase the AP license count and to add additional AP's on the controller. Refer article 000002728 for step by step instructions.