Steps to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI
Summary
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCIQuestion
How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI?Customer Environment
LiMAN license controllersResolution
Steps to activate RTU/ Right To Use (Instance) license for your vSPoT/vSCG/SCI deployment:- Make sure you have Virtual controller serial number handy.
- Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
- Login to Ruckus support portal: https://support.ruckuswireless.com
- Click the activation code in the email to activate.
- Upon clicking the activation could, you will be redirected to Ruckus Support portal to complete the activation.
- Review the account details and proceed to Accept Terms and Conditions and click on "Activate Purchase
- Enter the serial number of the controller and click on "Validate Serial Number
- Select the device model from the dropdown menu and click on Register Device & Bind To Right To Use
- You will get a confirmation about RTU activation and the SN will start reflecting in End Users LiMan dashboard.
Steps to activate AP capacity (Or) Switch capacity license for your vSPoT/vSCG/SCI deployment:
- Open the Support Purchase Acknowledgement (SPA) email you have received from Ruckus/Disti/VAR for your order
- Login to Ruckus support portal: https://support.ruckuswireless.com
- Click the activation code in the email to activate.
- Upon clicking the activation could, you will be redirected to Ruckus Support portal to complete the activation.
- Review the account details and proceed to Accept Terms and Conditions and click on "Activate Purchase
- You will get a confirmation about license activation and these will now be available in End Users LiMan "License Pool",
Note: Unlike your RTU license activation, here you will not be prompted to enter controller SN. Licenses for Virtual controllers are activated against account (End User account in the Sales Order)
- ?Customer can now manage/add these license to any virtual controller registered in LiMan "Smart Device"
Looking for instruction to add the activated AP licenses on the controller? - If yes, refer article 000006071.
You can also explore our new Auto Activation feature available in the Support Portal. Once enabled, this feature automatically activates newly purchased orders as well as previously purchased orders that have not yet been activated.
For information on Auto Activation, please refer to the following articles:
- Article Number: 000015210
Auto Activation Workflow and SPA Status Definitions: https://support.ruckuswireless.com/articles/000015210 - Article Number: 000015099
Auto-Activation SKUs and Post-Activation Actions: https://support.ruckuswireless.com/articles/000015099 - Article Number: 000015229
Support Portal Account Has No Administrator: https://support.ruckuswireless.com/articles/000015229
Article Number:
000003436
Updated:
May 13, 2026 05:25 AM (8 days ago)
Tags:
Installation, Ruckus Support Services, SmartCell Gateway, SmartCell Insight, Support License Activation, Registration
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