Summary

Question

Steps to Add Licenses to a Smartzone Controllers from Support Portal (LiMAN)

Steps to remove licenses to a Smartzone Controller Support Portal (LiMAN)

How to add Licenses to a Smartzone Controllers

How to remove Licenses to a Smart

Customer Environment

Resolution

Steps to add/ allocate licenses to vSCG, vSPoT, SCI, SZ, SCG and IoT Controllers from Support Portal (LiMAN)

1. Login to RUCKUS support portal: https://support.ruckuswireless.com
2. Click the LiMAN button on home page.

3. You will be redirected to LiMAN Dashboard à Smart Devices à Select the device to which you wish to the Licenses

4. Click on Add Licenses (shown as + License).

5. Once you click + License, you will be redirected to LiMAN Advance Portal, here you will see all the Licenses available in your LiMAN Pool.
6. Select the License Code from which the licenses need to be added/ allocated
7. Enter the number of Licenses you want to add to the controller in Qty to Add field
8. Click on Add License.

9. Click on the Update device & Download license file tab and refresh the page. Once you click on Update Device, the Licenses will be added/ allocated successfully. This action also downloads a manual license file

Steps to remove/ unallocate licenses from vSCG, vSPoT, SCI, SZ, SCG and IoT Controllers from Support Portal (LiMAN)

1. Login to RUCKUS support portal: https://support.ruckuswireless.com
2. Click the LiMAN button on home page.

3. You will be redirected to LiMAN Dashboard à Smart Devices à Select the device from  which you wish to remove/ unallocated the Licenses

4. Click on Remove Licenses (shown as - License).  

5. Once you click - License, you will be redirected to LiMAN Advance Portal, here you will see all the Licenses added to your device.
6. Select the License Code from which the licenses need to be removed/ unallocated
7. Enter the number of Licenses you want to remove/ unallocate from the controller and enter the quantity in Qty field
8. Click on Remove License.

9. Click on the Update device & Download license file tab and refresh the page. Once you click on Update Device, the Licenses will be removed/ unallocated successfully. This action also downloads a manual license file

Important Note: Please allow 24-48 hours for LiMAN to reflect the unallocated change.

Steps to Upload Licenses on Controller GUI:

Platform: vSCG/vSZ,SCG=>3.2

1. Login to Controller GUI. Click on Administration à Licenses > SYNC NOW.

It is necessary to SYNC the Controller with the License server to be able to see the licenses added or removed recently

2. Once the Licenses are synced, newly added Licenses or the removed licenses count should be updated in the devices.

3. If the Controller is not connected to internet, upload the downloaded license file manually

4. To upload the file to Controller, log in to GUI > Administration > Licenses > Upload File