Steps to Add Licenses to Virtual Controllers from Support Portal (LiMAN)

Summary

Activated AP Licenses and would like to add them on the virtual controllers from LiMAN portal

Question

Steps to Add Licenses to Virtual Controllers from Support Portal (LiMAN)

Customer Environment

Virtual Platform

Resolution

Below are the steps to add Licenses to vSCG, vSPoT, SCI, SZ, SCG and IoT Controllers from Support Portal (LiMAN)
 
  • Login to the Ruckus support portal: https://support.ruckuswireless.com
  • Click on LiMAN User-added image                           
  • Smart Devices License Manages (LiMAN), all the Virtual Device Serial Numbers registered under your account, will be listed here.  
  • If you are not able to view the Serial Number under Smart Devices License Manages (LiMAN),  please check Advanced Portal                                                                             User-added image                                                                                                             
  • Click on the Device Serial Number to which you wish to add the Licenses.            User-added image
  • Click on the Add License (shown as + License)            User-added image                         
  • It will take you to a page, where you see all the Licenses available in your Pool.
  1. Select the License Code from which the licenses need to be added
  2. Enter the number of Licenses you want to add to the controller in Qty to Add field 
  3. Click on Add Licenses     User-added image
  • Click on Update Device            User-added image

Licenses are now added.


Steps to Upload Licenses on Controller GUI:
Platform: vSCG/vSZ,SCG=>3.2

 

  • Login to Controller GUI. Click on Administration > Licenses > SYNC NOW            User-added image
  • Once the Licenses are synced, newly added Licenses should be available on the Controller to add devices.
 
  • If the Controller is not connected to internet, download the License file from the Support Portal. Under LiMAN Portal, click on the serial number of Controller > Click on Download License tab as shown below:
    User-added image                          
  • To upload the file to Controller, log in to GUI > Administration > Licenses > Upload File.
    User-added image

Article Number:
000006071

Updated:
July 31, 2024 06:22 AM (3 months ago)

Tags:
Website Services, Support License Activation, SmartCell Gateway, Ruckus Support Services, SmartCell Insight

Votes:
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