Steps to Add Licenses to Virtual Controllers from Support Portal (LiMAN)
Summary
Activated AP Licenses and would like to add them on the virtual controllers from LiMAN portalQuestion
Steps to Add Licenses to Virtual Controllers from Support Portal (LiMAN)Customer Environment
Virtual PlatformResolution
Below are the steps to add Licenses to vSCG, vSPoT, SCI, SZ, SCG and IoT Controllers from Support Portal (LiMAN)
1. Login to the RUCKUS support portal: https://support.ruckuswireless.com
2. Click on LiMan > Smart Devices, you will be able to see the Serial Numbers of Controllers in your Account.
3. You will be redirected to LiMAN Dashboard >> Smart Devices
4. Click on the Device Serial Number to which you wish to add the Licenses. Click on Add Licenses (shown as + License)
6. Select the License Code from which the licenses need to be added
7. Enter the number of Licenses you want to add to the controller in Qty to Add field
8. Click on Add License.
9. Click on the Update device & Download license file tab and Refresh the page. Once you click on Update Device, the Licenses will be added successfully. This action also download a manual license file
Steps to Upload Licenses on Controller GUI:
Platform: vSCG/vSZ,SCG=>3.2
1. Login to Controller GUI. Click on Administration > Licenses > SYNC NOW.
It is necessary to SYNC the Controller with the License server to be able to see the licenses added recently
2.Once the Licenses are synced, newly added Licenses should be available on the Controller to add devices.
3. If the Controller is not connected to internet, upload the downloaded license file manually
4. To upload the file to Controller, log in to GUI > Administration > Licenses > Upload File
Article Number:
000006071
Updated:
September 22, 2025 04:07 PM (about 1 month ago)
Tags:
Website Services, Support License Activation, SmartCell Gateway, Ruckus Support Services, SmartCell Insight
Votes:
1
This article is:
helpful
not helpful