Apple classroom service on multi VLAN environment

Summary

Apple classroom service is not supported on multi VLAN environment yet

Question

Why my clients on two different WLAN running on two different VLAN are not able to see each other in Apple classroom service?

Customer Environment

Customer using Apple Classroom service and teachers connects to staff wireless VLAN 116 and the students connect to student wireless VLAN 112. Teacher's iPad is unable to see the students iPads. If they connect the teacher iPad to the same wireless as the students, then they can see the student iPads.

Root Cause

Service is not supported by Apple in multi VLAN environment and there is no bonjour service for it as of now.

Workaround

No work around available, Apple need to add multi VLAN support and respective bonjour service for Apple classroom.

Resolution

Cannot be resolved from Ruckus side as not supported by Apple.

Article Number:
000007658

Updated:
February 13, 2018 01:32 PM (almost 7 years ago)

Tags:
Ruckus Cloud, Unleashed, ZoneDirector, SmartCell Gateway, virtual SmartCell Gateway, SZ100

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1

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