License Warning messages on vSCG/SZ

Summary

This article provides information on the License warning messages on Virtual Controllers.

Question

How to verify the expiration date of Default License/Support on vSCG/SZ ?

Customer Environment

vSCG & SZ

Resolution

vSCG & SZ are provided with default support and various feature license on a new installation, which comes with an expiration period of 90 Days from the date of installation. 

The below table contains the list of Default License features by product type.   

 

NameDescriptionDefault CapacityDefault Expiration Days
SZ144SZ104VSCGSCG300
CAPACITY-AP-DEFAULTDefault AP Capacity License25555Permanent
CAPACITY-RXGW-DEFAULTDefault AP Direct Tunnel License1151Permanent
CAPACITY-VSZD-DEFAULTDefault DP Capacity License--10-90days
CAPACITY-DP-SNAT-DEFAULTDefault Data Plane NAT Session Capacity License--1-90days
CAPACITY-DP-SVDS-DEFAULTDefault Data Plane DHCP IP Capacity License--1-90days
CAPACITY-SPTN-DEFAULTDefault AP Split Tunnel Capacity License for vSZ115190days
CAPACITY-SWITCH-DEFAULTDefault Switch Capacity License for vSZ555590days
INSTANCE-VSCG-DEFAULTDefault Instance License for vSZ--1-90days
SUPPORT-EU-DEFAULTDefault End User Support License1-1-90days
SUP-SCG200-EU-DEFAULTDefault End User Support License for SCG2001---90days
SUP-S104-EU-DEFAULTDefault End User Support License for SZ-100/S104-1--90days
SUP-S124-EU-DEFAULTDefault End User Support License for SZ-100/S124-1--90days
SUP-S144-EU-DEFAULTDefault End User Support License for SZ-100/S1441---90days
SUP-SZ300-EU-DEFAULTDefault End User Support License for SZ300---190days
INSTANCE-VSCGDefault RTU License --1-90days


The virtual controllers display a warning message when the appliance is nearing the support expiration date. 
 

User-added image
Refer Article Number : 000008351 for URL Filtering Licenses Expire in nn Days - SZ Banner Warning.  
 

Expiration of the default license on the vSCG/SZ causes a network outage.

The default warning messages disappear from the GUI upon activating the permanent license and syncing/uploading the license to the impacted virtual controller. 

The permanent license can be purchased through Ruckus Value Added Partners or Ruckus Distributors. (refer below table for the part numbers)


Types of Capacity & Feature License

 
User-added imageUser-added image  
 
Once the license are purchased the license needs to be activated and synced with the License Server, please refer below articles for License Activation on vSCG/SZ.

How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI    - https://support.ruckuswireless.com/articles/000003436
Adding AP Licenses on the virtual controllers from LiMAN portalhttps://support.ruckuswireless.com/articles/000006071

Article Number:
000011872

Updated:
December 16, 2025 09:10 AM (11 days ago)

Tags:
Support License Activation, Registration, SmartCell Gateway

Votes:
2

This article is:
helpful
not helpful

Working...Please wait

This is here to prevent you from accidentally submitting twice.

The page will automatically refresh.

Alert!!

Close