Steps to Download License File for Virtual Controllers from Support Portal (LiMAN)

Question

Steps to Download License File for Virtual Controllers from Support Portal (LiMAN)

Customer Environment

Virtual platform

Symptoms

If the Virtual Controller does not have Internet Access or Auto Sync is Disabled/Not working.

Workaround

If you are facing any issue Downloading the Licenses from Support Portal/LiMAN. Please contact Ruckus Support at https://support.ruckuswireless.com/contact-us 

Resolution

Steps to Download Virtual/LiMAN licenses on vSPoT, vSCG, SCI, SZ, vRIoT, and SCG controllers:

User-added image
 
  • Takes you to the LiMAN (Smart License Manager) Portal
  • All the Virtual Devices registered under your account will be listed here
User-added image
  • Click on the Serial Number of the Controller from the Registered Smart Devices
  • Click the Download Icon as displayed in the below image.
  • License File with Serial Number followed by (.bin) extension will be downloaded.
  • Check your  "Downloads" Folder for the File.
 

    Related Articles

    For Steps to Upload the Licenses manually on the Virtual Controller, Please refer Article 000008262 How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI, refer article: 000003436.

    Article Number:
    000012203

    Updated:
    July 26, 2024 04:55 AM (5 months ago)

    Tags:
    Installation, Support License Activation, Registration, SmartCell Gateway, Smart Wireless Services

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    0

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