Steps to Download License File for Virtual Controllers from Support Portal (LiMAN)

Question

Steps to Download License File for Virtual Controllers from Support Portal (LiMAN)

Customer Environment

Virtual platform

Symptoms

If the Virtual Controller does not have Internet Access or Auto Sync is Disabled/Not working.

Workaround

If you are facing any issue Downloading the Licenses from Support Portal/LiMAN. Please contact Ruckus Support at https://support.ruckuswireless.com/contact-us 

Resolution

Steps to Download Virtual/LiMAN licenses on vSPoT, vSCG, SCI, SZ, vRIoT, and SCG controllers:

User-added image
 

  • Takes you to the LiMAN (Smart License Manager) Portal
  • All the Virtual Devices registered under your account will be listed here

User-added image

  • Click on the Serial Number of the Controller from the Registered Smart Devices
  • Click the Download Icon as displayed in the below image.

  • License File with Serial Number followed by (.bin) extension will be downloaded.
  • Check your  "Downloads" Folder for the File.

For Steps to Upload the Licenses manually on the Virtual Controller, Please refer: 

For Steps on How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI, Please refer: 

You can also explore our new Auto Activation feature available in the Support Portal. Once enabled, this feature automatically activates newly purchased orders as well as previously purchased orders that have not yet been activated.

For information on Auto Activation, please refer to the following articles:

 

    Article Number:
    000012203

    Updated:
    May 29, 2026 03:06 PM (13 days ago)

    Tags:
    Installation, SmartCell Gateway, Support License Activation, Registration, Smart Wireless Services

    Votes:
    1

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