How to Download License for virtual controllers from LiMAN portal

Question

How to Download License for virtual controllers from LiMAN portal?

Customer Environment

Virtual platform

Symptoms

If your virtual controller does not have internet access or Auto Sync is Disabled

Workaround

If you were unable to download the licenses from Portal, please contact support at https://support.ruckuswireless.com/contact-us

Resolution

Follow the below steps to Download Virtual/LiMAN licenses on vSPoT, vSCG, SCI, SZ, vRIoT, and SCG controllers:

Login to the Ruckus support portal: https://support.ruckuswireless.com
Click on LiMAN

Takes you to the LiMAN (Smart License Manager) portal, where you can see all the virtual devices registered under your account

Click on the Serial Number of the controller from the registered smart devices
Select the Download Icon as displayed below for the License file (.bin)

Check your " Downloads " Folder for the File named after the SN with a .bin extension

Looking for instructions to upload the AP licenses manually on the virtual controller? - If yes, refer to article: 000008262. How to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCI, refer article: 000003436.

Article Number:
000012203

Updated:
April 06, 2022 03:55 AM (about 2 years ago)

Tags:
Installation, Support License Activation, Registration, SmartCell Gateway, Smart Wireless Services

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