How to prevent internet sharing by the client devices using Personal Hotspot which are connected to the RUCKUS Access Points(AP)

Summary

Mobile personal hotspot is a feature of the device itself, this cannot be controlled by the Wi-Fi Access point infrastructure.

Question

How to stop Wi-Fi client device to share internet using Personal Hotspot?

Customer Environment

Wireless client device with Personal Hotspot feature and connected to any RUCKUS Wireless Access Point solution

Resolution

What is Personal Hotspot (Mobile Hotspot)?

It is a feature supported by Wi-Fi client devices to extend internet access to other client devices using Wi-Fi, Bluetooth or USB. It uses Wi-Fi Routing capabilities similar to a home wireless router using NAT & DHCP to share internet access with other client devices.

RUCKUS Access Points (AP) with any management platform cannot turn Off or restrict use of Personal Hotspot from client device as it is a function in the Mobile Operating System (OS) and RUCKUS AP/Controller do not have visibility to remote client device connected to Personal Hotspot as they are behind NAT.

Article Number:
000014320

Updated:
October 17, 2024 11:39 PM (about 1 month ago)

Tags:
Configuration, Troubleshooting, SZ144, Ruckus Cloud WiFi, SZ300, Unleashed, ZoneDirector, ZoneFlex Indoor, ZoneFlex Outdoor, SCG200, virtual SmartCell Gateway, SZ100

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