Summary

Question

Switch upgrade using Web Interface GU(ICX7150 Switch)

Customer Environment

Symptoms

The switch is experiencing intermittent reboot cycles due to firmware instability.

APs are losing power and dropping connections, indicating outdated PoE firmware.

Web GUI performance degradation was observed due to old non-UFI firmware.

The switch is showing stacking instability that is resolved in the recommended firmware.

Root Cause

Troubleshooting Steps

Steps to upgrade

A. Initial version upgrade:

When upgrading from a non-UFI version, we must first upgrade to the initial version (08.0.80f) before proceeding to the recommended version (08.0.95g).

The Upgrade path would be: Non-UFI version before 08.0.80f version>>08.0.80f>>08.0.95g

1. Download and unzip the initial version 08.0.80f

Figure 1: Download path for the initial version       

Figure 2: Accepting the download agreement

2. Navigate to the ICX 7150>Boot folder and copy mnz10114.bin

Figure 3: Downloading the boot file

3. Navigate to the ICX 7150>Images folder and copy SPS08080f.bin

Figure 4: Copy the initial version image

B. Download 08.0.95g version images:

1. Log in to the RUCKUS Support Downloads page.

2. Select RUCKUS ICX7150 Campus Switches from the ‘Choose A Product’ menu. 

Figure 5: Download path for Recommended version

3. Select 08.0 from the Version menu. 

Figure 6: Choosing Download version

4. Select RUCKUS ICX FastIron 08.0.95g (GA) Software Release (.zip).

5. Click Download software. 

Figure 7:  Downloading the recommended 08.0.95 version

Figure 8:  Accepting the Download agreement

6. Unzip the downloaded file and extract all contents.

7. Navigate to the ICX 7150 > Images folder and copy SPS08095gufi.bin and paste in the same folder we created previously.

Figure 9:  Copying the download image 08.0.95g version

8. Create a new folder named Upgrade and copy the following files into it: mnz10114.bin,  SPS08080f.bin, and SPS08095gufi.bin.

Figure 10:  Copying the downloaded images

C. Download application: TFTP Server

TFTP application server is needed for file transfer. 

1. Download a TFTP server application, which will be used to transfer firmware files to the switch during the upgrade process.

Figure 11:   Downloading TFTP application

D. Finding IP address of the Switch:

There are two primary methods for discovering a switch's IP address: using the Command Prompt or a dedicated network management application.

1.Here is guide on How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications can also be used to find the IP address of the Ruckus devices using the free applications.

2. This is alternate process if you do not find the IP Address using IP Scanner Application described in the Point 1.Click Start button and type cmd and open Command prompt. Type the command arp -a. The switch's IP and MAC addresses can be viewed in the Command Prompt. To identify the switch, match the MAC address listed in the output with the one printed on the label affixed to the switch.

Figure 12: Using Command prompt to find the Switch IP address

Figure 13: Finding the IP address of the Switch

Now, we have the IP address of the Ruckus Switch. 

E. Setting up TFTP server for upgrade:

1. Open the TFTP64 application by typing tftp in the Start button.

Figure 14:   Opening TFTP application for download

2. Use the command prompt to find the Computer’s IP address using the command ipconfig. Now, we have the IP address of the computer.

Figure 15:   Finding the IP address of the computer

3. Once the TFTP server is opened, you can use the IP address of the computer under the Server interfaces. Click Browse and open the folder where the upgrade files are saved.

Figure 16: Setting up TFTP Server for Upgrade

Resolution

F. Accessing the Interface for Upgrade

1. Open the Web browser (like Google Chrome) and enter the Switch IP address in the address bar  of your Web browser.   If your IP address is 10.176.199.49, enter that IP address in the address bar of your Web browser.

2.   Hit “Login” when you observe the Switch dashboard.

Figure 17: Login to Switch dashboard

3.    If the credentials are unknown, please refer to the guide below for the default login credentials.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username...

Figure 18: Switch dashboard

Now, you gained access to the Switch dashboard.

G. Configuring for initial version upgrade

1. Navigate to the Command section in the left pane, then go to TFTP > Configuration > TFTP Configuration.

Figure 19:  Configuring TFTP for the initial version upgrade

Enter the required information:

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: mnz10114.bin
• Select Copy from Server to Flash, then click Save and confirm by selecting Yes.

Figure 20:  Copying Boot file of initial upgrade version.

Figure 21:  Saving Boot file of the initial version

2. In the left pane, click on Command, then navigate to TFTP > Image > TFTP Image. 

Figure 22:   Copying Image file of Initial upgrade version

Enter the required information

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: SPS08080f.bin
• Flash: Primary
  Select Copy from Server, then click Save and confirm by selecting Yes.

Figure 23:  Entering the Server details for image file

Figure 24: Saving the initial version image

H. Configuring for Recommended version Upgrade:

1. In the left pane, click on Command, then navigate to TFTP > Image > TFTP Image.
      

Figure 25: TFTP configuration for recommended version

Enter the required information

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: SPS08095gufi.bin
• Flash: Primary
  Select Copy from Server, then click Save and confirm by selecting Yes.

Figure 26: Copying Recommended version image file

Figure 27: Copying the Recommended version image

I. Synchronizing the Partitions

For best results, we recommend having both partitions with the same version.

1. In the left pane, click on Command, then navigate to TFTP > Image > TFTP Image.

Figure 28:  Configuring to copy image to the Secondary partition

Enter the required information:

• TFTP Server IP:  IP address of your computer, which you have configured in the TFTP application.
• Image file name: SPS08095gufi.bin
• Flash: Secondary
  Select Copy from Server, then click Save and confirm by selecting Yes.

Figure 29: Copying the file to Secondary partition

Figure 30:  Saving to Secondary partition

J. Reloading the Switch to complete the Upgrade

1. In the left pane, click on Command, then navigate to Reload. 

Click Yes for “Do you really want to reload?”

Figure 31: Reboot the Switch to save the changes

Figure 32: Confirm the reboot of the Switch

 Now, the Switch is upgraded to the Recommended version 08095g.