Summary

Question

Switch Upgrade using USB Flash drive

Customer Environment

Symptoms

The switch is experiencing intermittent reboot cycles due to firmware instability.

APs are losing power and dropping connections, indicating outdated PoE firmware.

Web GUI performance degradation was observed due to old non-UFI firmware.

The switch is showing stacking instability that is resolved in the recommended firmware.

Root Cause

Troubleshooting Steps

For detailed instructions on how to format the drive on Windows and macOS systems, please refer to the following guide: 

Ensure the USB drive is formatted to FAT32 and is a standard USB.

Steps to upgrade: 

A. Initial version upgrade: 

When upgrading from a non-UFI version, we must first upgrade to the initial version (08.0.80f) before proceeding to the recommended version (08.0.95g). 

The Upgrade path would be: Non-UFI version before 08.0.80f version>>08.0.80f>>08.0.95g 

1. Download and extract/unzip the initial version 08.0.80f 

Figure 1: Download path for the initial version 

Figure 2: Accepting the download agreement

2. Navigate to the ICX 7150 > Boot directory and copy the mnz10114.bin file. 

Figure 3: Downloading the boot file 

3. Navigate to the ICX 7150>Images folder and copy SPS08080f.bin 

Figure 4: Copy the initial version image 

B. Download 08.0.95g version images:

1. Log in to the RUCKUS Support Downloads page?. 

2. Select RUCKUS ICX7150 Campus Switches from the ‘Choose A Product’ menu.? 

Figure 5: Download path for recommended version 

3. Select 08.0 from the Version menu. 

Figure 6: Choosing Download version

4. Select RUCKUS ICX FastIron 08.0.95g (GA) Software Release (.zip). 

5. Click Download software.? 

Figure 7: Downloading the recommended 08.0.95g version 

Figure 8: Accepting the Download agreement 

6. Unzip the downloaded file and extract all contents. 

7. Navigate to the?ICX 7150?>?Images folder and copy?SPS08095gufi.bin and paste in the same folder we created previously.

Figure 9: Copying the download image 08.0.95g version 

8. Create a new folder named Upgrade and copy the following files into it: mnz10114.bin, SPS08080f.bin, and SPS08095gufi.bin.

Figure 10: Copying the downloaded images 

C.   Connect the USB drive to the RUCKUS ICX-7150 Switch 

Insert the USB drive into the designated USB port on the ICX-7150 switch. (Figure 11)

Figure 11: Physical USB Port 

Resolution

D. Accessing the Switch 

1. Connect to the switch using SSH, Telnet, or a console connection. 

2. Enter the 'enable’ command to switch to User EXEC mode: 

Figure 12: Accessing the Switch CLI 

E.   Verify USB Recognition 

1. Use the 'mount disk0' command to ensure the Switch recognizes the USB.

Figure 13: Switch recognizing the USB 

2. Use the 'show files disk0' command to view the contents of the USB drive.

Figure 14: Viewing the contents of USB

F. Upgrade to Intermediate version 

Note: The switch has two flash storage partitions, Primary and Secondary. 

• 'show flash' command will show the codes installed on both partitions of the switch. 

Figure 15: Display codes on both partitions 

• 'show version' command will display the actual version on the switch.? 

Figure 16: Display Switch version 

1. Upgrade the bootrom using the command “copy disk0 flash mnz10114.bin bootrom” 

Figure 17: Copying the Initial version boot file 

2. Upgrade to intermediate version 8080f using the command “copy disk0 flash SPS08080f.bin secondary” (Can install in both primary and secondary partitions) 

Figure 18: Copying initial version image 

3.Use the command "show flash" to check if it was installed correctly in the right partition. 

Figure 19: Check if version was installed 

4. Use the command “boot system flash secondary yes” to boot the Switch from the secondary partition to make sure the image was installed correctly.

Figure 20: Boot Switch from Secondary partition

5. Use the 'show version' command to check the current version once the boot process is complete and the version should be 08.0.80f 

Figure 21: Checking the current Switch version 

G.   Upgrade to recommended version 

1. Use the command “copy disk0 flash SPS08095gufi.bin secondary” to copy from intermediate 08.0.80f to recommended version 08.0.95g. 

Figure 22: Copying recommended version image 

2. Use the command “boot system flash secondary yes” to boot from the secondary partition once the copy is complete. 

Figure 23: Boot System from secondary partition 

3. Use the 'show version' command to check the current version once the boot process is complete and the version should be 08.0.95g 

Figure 24: Checking the Switch version 

H. Synchronize the partitions: 

For best results, we recommend having both partitions on the same version.? 

1. Use the command “copy flash flash primary” to re-flash from Secondary to Primary. 

Figure 25: Copying same image on partitions 

2. Use the command “show flash” to confirm the copy. 

Figure 26: Checking the Switch version after upgrade 

The RUCKUS ICX-7150-C12P Switch is now upgraded to the recommended version 08.0.95g.