Ruckus E510

Ruckus Unleashed to Ruckus One Migration

CONVERT YOUR EXISTING UNLEASHED APs FOR RUCKUS-ONE CLOUD

How does Ruckus use GRE

How does ZD/SCG employ GRE?

Ruckus AP Troubleshooting

Ruckus AP Troubleshooting

Managing Users in RUCKUS AI (formerly known as RUCKUS Analytics)

Article explains how to add internal and 3rdparty users in RUCKUS AI and manage them.

RUCKUS One & RUCKUS AI activation with 180 Day Grace Activation Period

RUCKUS AI (formerly known as RUCKUS Analytics) Webhook for ServiceNow

This article will explain the integration for the RUCKUS AI and ServiceNow ticketing system

RUCKUS AI (formerly known as RUCKUS Analytics) Temp License & On-boarding

This article explains the process of how to install RUCKUS AI to troubleshoot any issues on the SmartZone Controller

Modify Network Type of a Wi-Fi Network in Ruckus One or Ruckus Cloud

The network type of a Wifi-Network in Ruckus One cannot be modified once created

RUCKUS One re-login shows error

Login issues with RUCKUS One WebUI can usually be resolved by refreshing the session, re-typing the URL, or clearing your browser's cache and cookies. If these solutions don't work,... (continued)

Do Ruckus APs interfere with a Pacemaker?

Ruckus APs have IEC/EN 60601-1-2 certification that our APs do NOT interfere with Pacemakers.

Activating RUCKUS One - RUCKUS End Customers (REC) License

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

How to migrate Access Point(AP) from RUCKUS One(R1) to RUCKUS SmartZone(SZ)

This guide provides a step-by-step process to migrate an AP from R1 to SZ. The process involves factory resetting the AP, upgrading it to a solo image, and then joining it to vSZ/SZ.

Modify Resource Group of any user in RUCKUS AI (formerly known as RUCKUS Analytics)

Limitation and procedure to modify the resource group assigned for users in RUCKUS AI

Multicast support in Ruckus

Description of how Ruckus Access Points handle Multicast Traffic

Ruckus ICX 7650 PREM License

Ruckus ICX 7650 uses Self-Authenticated Upgrade (SAU) feature to enable license features.

Ruckus, Miracast & WiFi Direct

Sony Miracast enabled TVs fail when Zone Director WiFi infrastructure system is turned on.

OKTA RADIUS app support with Ruckus WiFi

Okta radius app do not support WiFi authentication.

EIRP and how to calculate for Ruckus APs

Equivalent isotropically radiated power (EIRP) is the highest RF signal strength transmitted from a particular antenna.

Access to Ruckus Cloud Wi-Fi trial account

Customer's registering on the Cloud portal for trial account

How to link access points with RUCKUS-AI (formerly known as RUCKUS Analytics) AP license pool?

This article explains how to link APs with RUCKUS-AI AP license pool.

URLs to be Allowed in Firewall for RUCKUS AI (formerly known as RUCKUS Analytics)

To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall.

VLAN configuration on Ruckus ICX switches for Ruckus Wireless WLAN's

Adding untagged & tagged vlan on the same switch port on Ruckus ICX switch.

RUCKUS One Licensing Compliance Overview for RUCKUS End Customers (REC)

RUCKUS One is a cloud-based management platform that offers various licenses for managing networking devices. The Compliance page provides key insights into license allocation,... (continued)

Which Ruckus devices are UL certified

Ruckus devices listed in UL (Underwriters Laboratories)

Enabling WMM and power save on Ruckus

Do any Ruckus APs support DHCP/NAT feature?

Ruckus APs can provide DHCP/NAT features in Solo AP, wired Unleashed Master, and SZ 3.5+ zone Access Points.

What information is stored on Ruckus Cloud?

Ruckus Cloud has global data centers and stores certain client data there.

How to access Ruckus Knowledge Base Articles ?

Basic guidelines for accessing and using Ruckus Knowledge Base content via the Support Portal

LED Status on Ruckus Indoor APs

Details of LED status on Ruckus Indoor Zone Flex APs

How do I dispose of my Ruckus e-waste

How do I dispose of my Ruckus e-waste?

ICX-7250-24P Providing PoE to an AP Ruckus R610

ICX-7250-24P Config necessary for providing PoE to Ruckus R610 on all ports.

What are Ruckus' Support Offerings?

Describes the types of Support Contracts available for Ruckus controllers and APs

IP class specifications for Ruckus APs

IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour, while IP68 guarantees protection in water up to 1.5m deep for the same period of time. Both... (continued)

How does Ruckus detect client's IP address?

Ruckus controllers show client's IP address under clients monitoring page. This article explains how it gets detected to show under this page.

Leap second impact on Ruckus equipment

This article describes the impact of applying a positive or negative leap second to Ruckus hardware.

Converting Ruckus Unleashed AP to Standalone AP

This article explains how to convert an Unleashed AP to ZoneFlex Standalone mode AP.

Ruckus Cloud Wi-Fi: WebUI minimum screen width

The Ruckus Cloud Wi-Fi WebUI requires that you keep your window at least so wide, or critical information cannot be displayed. There is a warning screen if you get too narrow.

Default IP address for Ruckus devices

Default-IP-address for SZ/SCG, ZD, AP, P300

How does DHCP Relay (ip-helper) work with Ruckus?

How does DHCP Relay (ip-helper) work with Ruckus?

Ruckus H510 in SZ 5.1 - Enabling the Wired Ports

How-to guide on enabling the 4 LAN ports on an H510 migrated from 5.1 to 5.2 Zone/AP Group

Connecting to Island / Isolated Ruckus Cloud AP

A Cloud AP that is not connected to the Ruckus Cloud controller will broadcast an Island / Configure-Me SSID which can be accessed wirelessly.

Recovering Your Ruckus Cloud Account

Cloud Portal & Support Portal are interlinked, resetting your password on the Support Portal (support.ruckuswireless.com) will reset your Cloud Portal credentials.

Ruckus-One Compatible Access points

SNMP support on Ruckus One Wi-Fi controllers?

Ruckus already supports SNMP functionality in RUCKUS One controller

Activating Licenses for RUCKUS End Customers from the RUCKUS One Web Interface

RUCKUS One now offers visibility into unactivated purchases.

Compatibility View issue with IE 9 for Ruckus web GUI on different Ruckus platforms

If  unable to view tab/contents of Ruckus devices in Internet Explore 9 this is a Compatibility View issue

vSmartZone to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains v/SmartZone controller managed Access points and Switches to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

ZoneDirector to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains ZoneDirector controller managed Access Point to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

Information on Ruckus Security policies

Where can customers find information on Ruckus Security policies and Vulnerability reporting?

What IPv6 RFCs does Ruckus support?

With ZoneDirector and APs, what IPv6 RFCs do we support?

Ruckus APs do not support Passive PoE

Ruckus AP's and Passive PoE