How-To Hub: ZoneDirector | Ruckus Wireless Support

How-To Hub: ZoneDirector

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Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common ZoneDirector issues.
	Upgrading ZoneDirector Firmware Resolving the Google Maps API Error in ZoneDirector ZoneDirector: Setting Up 802.1x Authentication with RADIUS ZoneDirector: Setting Up Web Authentication with LDAP Configuring Guest Access on ZoneDirector WISPr Hotspot Call Flow on ZoneDirector Troubleshooting ZoneDirector: Packet Capture on Managed APs

Upgrading ZoneDirector Firmware
Videos	Knowledge Base Articles	Technical Documentation
Upgrading ZoneDirector via the GUI	ZoneDirector firmware upgrade in Smart Redundancy Setup	Ruckus ZoneDirector 10.2 Upgrade Guide
Upgrading ZoneDirector in Smart Redundancy Setup via GUI	Firmware upgrade on ZoneDirector via WebUI
Upgrading ZoneDirector via the CLI	How to upgrade the ZoneDirector firmware from CLI using TFTP
	Recommended firmware and suggested upgrade path for ZoneDirector
	Troubleshooting upgrade failure on ZoneDirector
	Best Practices for ZoneDirector Firmware Upgrade
	ZoneDirector is not responding after upgrade failure

Resolving the Google Maps API Error in ZoneDirector
Videos	Knowledge Base Articles
ZoneDirector and Google Maps	What could cause ZD 10.0 Google Maps API error: MissingKeyMapError
	ZD dashboard displays an error, "Page cannot load Google Maps correctly"
	SZ: Dashboard cannot load Google map correctly - Google Map API key

ZoneDirector: Setting Up 802.1x Authentication with RADIUS
Videos	Knowledge Base Articles	Technical Documentation
ZoneDirector: Configuring 802.1x Authentication with RADIUS	Configuring AD and NPS Radius Server	"Using an External AAA Server" section in the ZoneDirector 10.2 User Guide
	Vendor specific Radius attribute configuration for authenticating specific user group
	Troubleshooting steps for Radius or AD based issues
	Windows machines unable to authenticate while using 802.1x EAP
	Radius 2008 server reason codes explanation for unsuccessful Login

ZoneDirector: Setting Up Web Authentication with LDAP
Videos	Knowledge Base Articles	Technical Documentation
ZoneDirector: Setting Up Web Authentication with LDAP	Configuring LDAP based web authentication on Zonedirector	"Using an External AAA Server" section in the ZoneDirector 10.2 User Guide
	LDAP authentication empty or no password
	LDAP authentication with encrypted password
	Is it possible to configure 802.1X with Active Directory?
	Issue with AAA to Novell through LDAP

Configuring Guest Access on ZoneDirector
Videos	Knowledge Base Articles	Technical Documentation
Configuring Guest Access on ZoneDirector	Configure Guest Access WLAN on Zone Director	"Configuring Guest Access" section in the ZoneDirector 10.2 User Guide
	Configuring Guestpass self service with Sponsor Approval on ZD
	Shows the Error message as "no wlan is configured for guest"

WISPr Hotspot Call Flow on ZoneDirector
Videos	Knowledge Base Articles	Technical Documentation
WISPr Call Flow	Hotspot (WISPr) call flow for ZD with external Web Portal Server	"Working with Hotspot Services" in the ZoneDirector 10.2 User Guide
	Will I still get an "unsecure connection" warning if using HTTPS, even with a self-signed certificate installed?
	What URLs do I need to include in the walled garden to allow access to Google Play store?
	When should I bypass the CNA feature?
	HSTS protection can break redirect for Chrome and Adroid browser error

Troubleshooting ZoneDirector: Packet Capture on Managed APs
Videos	Knowledge Base Articles	Technical Documentation
Troubleshooting ZoneDirector: Performing Packet Capture	Packet Captures through Ruckus APs	"Packet Capture and Analysis" section in the ZoneDirector User Guide

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