| How-To Hub: ZoneDirector | Submit your own How-To ideas and feedback.  |
| Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common ZoneDirector issues. |
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Upgrading ZoneDirector Firmware Resolving the Google Maps API Error in ZoneDirector |
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| Videos | Knowledge Base Articles |
| ZoneDirector and Google Maps (1:46) | What could cause ZD 10.0 Google Maps API error: MissingKeyMapError |
| ZD dashboard displays an error, "Page cannot load Google Maps correctly" | |
| SZ: Dashboard cannot load Google map correctly - Google Map API key | |
| ZoneDirector: Setting Up 802.1x Authentication with RADIUS |
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| Videos | Knowledge Base Articles | Technical Documentation |
| ZoneDirector: Configuring 802.1x Authentication with RADIUS (8:16) |
Configuring AD and NPS Radius Server |
"Using an External AAA Server" section in the ZoneDirector 10.5 User Guide |
| Vendor specific Radius attribute configuration for authenticating specific user group |
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| Troubleshooting steps for Radius or AD based issues |
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| Windows machines unable to authenticate while using 802.1x EAP |
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| Radius 2008 server reason codes explanation for unsuccessful Login |
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| ZoneDirector: Setting Up Web Authentication with LDAP | ||
| Videos | Knowledge Base Articles | Technical Documentation |
| ZoneDirector: Setting Up Web Authentication with LDAP (7:21) |
Configuring LDAP based web authentication on Zonedirector |
"Using an External AAA Server" section in the ZoneDirector 10.5 User Guide |
| LDAP authentication empty or no password |
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| LDAP authentication with encrypted password |
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| Is it possible to configure 802.1X with Active Directory? |
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| Issue with AAA to Novell through LDAP |
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| Configuring Guest Access on ZoneDirector | ||
| Videos | Knowledge Base Articles | Technical Documentation |
| Configuring Guest Access on ZoneDirector (6:42) | Configure Guest Access WLAN on Zone Director | "Configuring Guest Access" section in the ZoneDirector 10.5 User Guide |
| Guestpass self service with Sponsor Approval on ZD | ||
| Shows the Error message as "no wlan is configured for guest" | ||
 WISPr Hotspot Call Flow on ZoneDirector | ||
| Videos | Knowledge Base Articles | Technical Documentation |
| WISPr Call Flow (7:49) | Hotspot (WISPr) call flow for ZD with external Web Portal Server | "Working with Hotspot Services" in the ZoneDirector 10.5 User Guide |
| Will I still get an "unsecure connection" warning if using HTTPS, even with a self-signed certificate installed? | ||
| What URLs do I need to include in the walled garden to allow access to Google Play store? | ||
| When should I bypass the CNA feature? | ||
| HSTS protection can break redirect for Chrome and Adroid browser error |
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| Troubleshooting ZoneDirector: Packet Capture on Managed APs |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Troubleshooting ZoneDirector: Performing Packet Capture (10:03) |
Packet Captures through Ruckus APs |
"Packet Capture and Analysis" section in the ZoneDirector 10.5 User Guide |
For product support information and details on contacting the Support Team, go to https://support.ruckuswireless.com/contact-us.