Ruckus Analytics (RA) and Diagnostic Dashboard (RDD)
Ruckus Diagnostic Dashboard (RDD) is a Virtual Machine that helps automate the troubleshooting and support process. RDD provides a single pane of glass view for Ruckus Support. RDD monitors the health of SmartZone/virtualSmartZone, SCI, ZoneDirector, ICX Switches and can create technical support cases on your behalf when anomalies are detected.
Ruckus Analytics is a Cloud-based network analytics service powered by ML/AI that enables IT teams to easily investigate, troubleshoot, and report on network health and service. Its purpose is to deliver network insight that enables network operators to deliver on service level agreements and improve time to resolution of problems.
Ruckus Analytics supports both Ruckus Cloud and SmartZone APs and switch deployments. It is a subscription-based cloud service, with 1-, 3-, and 5-year subscriptions, which include support.