Ruckus T710s

How does Ruckus use GRE

How does ZD/SCG employ GRE?

Accessory Guide incorrectly indicates wrong mounting bracket as suitable for T710 and T710s

An Accessory Guide (version 16-12-A) incorrectly indicated SKU# 902-0182-0003 mounting bracket as suitable for T710 and T710s. The correct mounting bracket should be SKU# 902-0125-0000

How to configure ToS_DSCP on Ruckus AP

I want to configure the APs to mark the IP traffic with DSCP specifics for VoIP, but am not sure how to do this.

Does RUCKUS cloud support COA

Customer has not found COA in documentation. PLM team provided more information about the feature.

What IPv6 RFCs does Ruckus support?

With ZoneDirector and APs, what IPv6 RFCs do we support?

How does Ruckus detect client's IP address?

Ruckus controllers show client's IP address under clients monitoring page. This article explains how it gets detected to show under this page.

Ruckus WDS with third party wireless bridge

Can any third party wireless bridges be used with Ruckus? Maybe, under certain conditions.

Does Ruckus support channel 144 in the 5GHz band?

Ruckus products do not support channel 144 in the 5GHz band.

How does Ruckus work with Barracuda firewall

Ruckus provides syslog to Barracuda, filtering username/IP address, to apply ACL policies

How does DHCP Relay (ip-helper) work with Ruckus?

How does DHCP Relay (ip-helper) work with Ruckus?

How do I dispose of my Ruckus e-waste

How do I dispose of my Ruckus e-waste?

Disable TLSv1.0 on Ruckus AP managed by v/SZ

Some APs on the Network are working on TLSv1.0 and customer wants to disable it and use TLSV1.1 or TLSV1.2

How to Disable AP radios in Ruckus Cloud

How to disable AP radios in Ruckus Cloud

Ruckus Private LTE SIM Card Replacement (TSB 2019-003)

This bulletin covers a problem and corrective actions to address incorrectly programmed SIMs for Ruckus private LTE network service.

Ruckus LTE AP ARRIS & WINNFORUM PKI certificates update (TSB 2019-004)

The LTE AP Certificates needs to be updated to a new SC build to avoid connectivity issues with AP Management & SAS. This includes both ARRIS PKI & WINNFORUM PKI certificates on all LTE APs.

What does the Ruckus Customer Support portal provide?

This article describes the main features of the Ruckus Customer portal as a comprehensive support tool that gives the customer a single destination to address their support needs.

Does Ruckus vSZ support encrypted volumes in AWS?

Ruckus vSZ does not OFFICIALLY support encrypted volumes in AWS?

Ruckus ICX - Local DB user authentication does not work for Web Auth.

Local DB user authentication does not work for Web Auth

Do Ruckus APs support CDP (Cisco Discovery Protocol) ?

SNMP OID ruckusZDWLANConfigWirelessClientIsolation does not work

SNMP OID ruckusZDWLANConfigWirelessClientIsolation does not work with v1 / v2

Does Ruckus supports Multifactor Authentication with SecurID badge

This article details about Ruckus MultiFactor support using SecurID badge

Does Ruckus save user's personal data in it's database

Ruckus cloud offers social media authentication for WLAN's. This article will provide an insight on how it is done and if the data is stored on Ruckus database.

Does the Network Name needs to be unique in Ruckus Cloud WIFI

This article explains whether the Network Name needs to be unique in the Ruckus Cloud WIFI.

How to enable/disable Notifications/alarms on Ruckus Cloud(R1)

Steps to enable/disable the Notifications/alarms on Ruckus Cloud(R1)

What does the log message " AP[Ruckus 1] detects excessive probe requests on radio [11b/g] " mean?

Observing the following log message on ZD - " AP[Ruckus 1] detects excessive probe requests on radio [11b/g] "

vSCG: RuckOS does not support Ruckus Vendor Specific 06 hex for DHCP Option 43

My AP server list is empty

Glover Tester Devices failed to connect to the Ruckus AP's/WLAN after Migration from Cisco to Ruckus R750 AP's.

This article explains a situation where clients were unable to connect to the Ruckus APs/SSID after migration from a different Vendor to Ruckus Wireless.

Ruckus Flexera Cloud License server for SZ/vSZ capacity licenses no longer supports TLS 1.0 (TSB 2019-007)

As of Dec. 5, 2019, Ruckus Flexera Cloud License server for SZ/vSZ capacity licenses no longer supports TLS 1.0.

How can I discover the Ruckus ZoneDirector so I can use a Web browser to see the Web UI?

How can I discover the Ruckus ZoneDirector so I can use a Web browser to see the Web UI?

Ruckus SSID doesn't appear in a laptop which is using Cisco wireless USB adapter

Ruckus SSID is not showing up in the laptop when it is using the Cisco wireless USB adapter.

Cisco wired desktop 7945 phones poor voice quality when using Ruckus Mesh AP network

Cisco 7945 phones wired into L2/L3 switch then traversing Ruckus AP Mesh network to Cisco CUCM Gateway voice is disrupted and choppy.

Captive Portal / WISPR does not work properly when using On Prem Cloudpath and RuckusOne

When customer uses RuckusOne and On Prem flavor of Ruckus Cloudpath, the WISPR / Captive Portal authentication flow fails with error code "An error has occurred" with... (continued)

How to disable auto-upgrade firmware feature on Ruckus one for ICX switches

The customer may not feel comfortable allowing ICX switches to auto-upgrade to Ruckus One's recommended firmware. This KBA is helpful for disabling the auto-upgrade feature for ICX... (continued)

IoT Device Regulations (TSB 2019-008)

This Bulletin describes the changes available on the Ruckus standalone AP Image 114.0.0.0.1294, which was created because of California Senate Bill 327 (CA SB-327) which goes into... (continued)

SZ 5.2 AP upgrade fatal error (TSB-2020-002)

A problem has been discovered for certain models of AP that are upgraded to SZ 5.2.0.0.685, causing them to become unresponsive after reboot.

LTE AP Management Network ECGI (TSB 2019-006)

This Bulletin describes the changes available on the updated version of LTE AP Management -- 2019.01_LTE.

CLI Command to Enable/Disable WDS

Commands to Enable or Disable WDS - Wireless Distribution System

SNMP-MIB AP description OID display order

Why the AP's MIB OID numbers are not in a sequence order. Why are they displayed in a random order.

Can ping be disabled

Can ping be disabled on the switch?

Disable WMM in all the AP's

Ruckus, Miracast & WiFi Direct

Sony Miracast enabled TVs fail when Zone Director WiFi infrastructure system is turned on.

Multicast support in Ruckus

Description of how Ruckus Access Points handle Multicast Traffic

RUCKUS One re-login shows error

Login issues with RUCKUS One WebUI can usually be resolved by refreshing the session, re-typing the URL, or clearing your browser's cache and cookies. If these solutions don't work,... (continued)

Ruckus ICX 7650 PREM License

Ruckus ICX 7650 uses Self-Authenticated Upgrade (SAU) feature to enable license features.

Why does Ruckus AI-driven Cloud RRM need Rogue AP detection to be enabled on zones or venues for optimum functionality?

AI-Driven Cloud RRM considerations

SSH Service Disconnection

This Bulletin describes a condition resulting in SSH service disconnection on ICX devices after upgrading to 09.0.10d release

Disable AP radio | vSZ | SmartZone

How to disable a specific radio on an AP

Disconnect/Deauth Reason Codes

This article provides insight into the reason codes for why an unsolicited notification management frame of
type Disassociation, Deauthentication, DELTS, DELBA, or DLS Teardown was... (continued)

SMTP Alarm events description

Description on SMTP Alarm Events

Modify Network Type of a Wi-Fi Network in Ruckus One or Ruckus Cloud

The network type of a Wifi-Network in Ruckus One cannot be modified once created

RUCKUS One & RUCKUS AI activation with 180 Day Grace Activation Period

Ruckus T301s Signal Distance

I need a Signal Range in Kilometers. Access Point T301s.Is there a country with custom / full power?Nanostation always shows the range on the website and in the datasheet :/

ruckus 7372

in our company we use ruckhus 7372 soft version 100.0.0.0.128. we've two this one on different floors. we use two ssid . problem is that we losing connection several time duaring the... (continued)

Why Ruckus?

We are a public school district looking to do a complete overhaul of our wireless network. A bit over 725,000 square feet of indoor space, 4,300 students with nearly 1,400 students in... (continued)

SKU DE RUCKUS

Hello a question that I hope you can solve, with the Ruckus brand team I can achieve the following, I need 500 access points for p-m-p links with a transfer capacity of 200 mbps. 2x2... (continued)

Ruckus 7962 AP

Can the Ruckus Zoneflex 7962 AP operate in Standalone mode, or does it require a controller, like a WLC?   I found a refurb at a great price, since  I mainly wanted to... (continued)

Ruckus 7372

Consulta Compre un Ap Rukus y no puedo agregar  al Zonadirector 

Ruckus R610 AP

So I have a R610 indoor AP.  I want to run this in stand alone mode, using a regular router behind it to do the DHCP server.  Do I have to purchase the rights to make this a... (continued)

???2?r600?????ruckus

ð?????ruckus,?????,??:1.200??????????“????” ??????? 70??2.ruckus ???????ap ??????????? ???????2.4G?5.8G??????????ruckus ?????????3.????2?r600,????????,2?ap ... (continued)

Does Ruckus Cloud supports REST API?

I'm looking into the alternative for our existing customer, who is using Cisco Meraki. And one of the use case requires user creation via RESTful API. Is there any programmable way to accomplish that?

Does Ruckus Support have Slack channel?

Disable SNMP trap "ruckusEventAssocTrap"

Hello Folks, I have 2 Vsz connected to SolarWinds, and I'm receiving a lot of Trap "ruckusEventAssocTrap"please is there any to stop this trap from being sent to NMS, Thank you! 

Why can't I enable port 3 (fiber SFP port on a T710s AP?

We have a T710s Access point. Connected directly to certified fiber. We have a ZD 1200 that could not see the AP. I logged into the ZD to manually assign it an IP address on same... (continued)

RUCKUS ANALITYCS

How does an existing SmartZone integrate with Ruckus Analytics?

Ruckus Cloud SMS

Dear Ruckus Cloud, does ruckus cloud be able to get report phone number of client that use SMS as authentication? 

Ruckus WiSE Level 1

Hello, I appeared for the Ruckus WiSE Level 1 exam and passed with 83% score but cannot see my score or did not receive my certificate. It looks like I have not done... (continued)

Ruckus r310 mesh

Does the R310 unleashed now support mesh networking? I saw a post here from 4 years ago saying no, but I saw the option in the unleashed setup so I’m a bit confused. I don’t want to... (continued)

Forti To Ruckus

Hello,i have Fortigate 100D with 4 forti AP that i think to upgrade to R510 unleashed.Today i have 2 SSID in seperate subnets that managed by Fortigate in gate mode and restrict with... (continued)

Ruckus H320 DHCP/NAT

Hi,I am doing some testing with a H320, vSZ-H version 3.6.0.0.510, AP firmware 3.6.0.0.771, specifically the DHCP/NAT on the AP feature.I have it working fine over the WiFi, I... (continued)

Ruckus Unleashed

TECHNOLOGY AS SETTING Ruckus Unleashed ?

Old Ruckus APs

Hello everyone,I want to help my friend to rebuild fairly large (in the sense of surface) hotspot network in hotel. Everything is set (captive portal, radius) aside of APs.I can buy,... (continued)

Ruckus 7731 and P300

Hello everyone ,
I want to connect 3 School buildings by using wireless bridge (7731 OR P300) the distance between one and another about 100m ,also I want to use APs in the Schools'... (continued)

Ruckus AP earthing

I’m Looking for guidance from Ruckus on earthing of their Acccess points, Indoor and outdoor. I’m trying to find out what ruckus have designed the earthing terminals for on there... (continued)

Ruckus ICX 7150 & R510

I just moved into a new home by Lennar and they have 1 ICX 7150 and 2 r510s installed in the house. I have ATT Fiber, ATT provides a modem/router which connects to the ICX 7150 and the... (continued)

Ruckus Cookbook

I am looking something like Ruckus CookBook in pdf format.Something like FortiGate did herehttp://cookbook.fortinet.com/complete-fortigate-cookbook/I am sure Ruckus is the best Wireless... (continued)

Ruckus R720 Errors

Running a Ruckus R720 (106.0.0.99.1363) as a standalone unit and everything seems to be running fine from a WiFi perspective. That being said every 5 seconds or so I am seeing the... (continued)

No Power ruckus r700

Hello, first of all i want to say i am a newbie at this chapter with routers but I have a problem. I have a ruckus r700 and whe. I plug The internet cable its not working, but The... (continued)

RUCKUS R510 - APs

I have 2 R510, how do I configure the two R510 as one Access Point with same SSID. And it will just load balance the the traffic. Thanks.

Does anyone at ruckus know about multicast rate ?

hi there,
i can't find this most needed feature for my usage (multicast video stream), my APs seems to be limited to approximately 6-Mbits using multicast (5ghz/WPA-auto) and i need... (continued)

Ruckus Unleashed R510 doesn't work at all?

I've been testing unleashed on different model ap's for sometime now.. Have also deployed a cluster with R500 at a client site..Today i tried R510 with unleashed firmware.. It proved to... (continued)

Ruckus access point disconnect automatically

in my network on access point is getting disconnected automatically in the network and i have to connect unplug and plug back the cable to make it get back connected what can be the... (continued)

Does Ruckus Unleashed now support up to 50 APs????

how long does Ruckus M510 update firmweare take?

I update firmware from local file. It automatically reboot, then the CTL led blink 2 time per seond for about half an hour. Is it proper?

EAP-TSL

can we do EAP-TSL authentication method with Rukus wireless solution.

does ruckus work with Gmail and if it does how to setup

have used the setup with
me@nothere.com
smtp.gmail.com
port 587
username me@nothere.com (accualy used my gmail account)
passsword
passsword
tls checked and start tls... (continued)

Ruckus SZ100/300 NAT problem

Does anyone know how many users support with sz100/300 in NAT

using portfwd on Ruckus 7363

I'm trying to use portfwd from the command line to forward ports on my Ruckus 7363. However, I can't seem to make a new rule. The prompt just keeps telling me the rule doesn't... (continued)

Ruckus Unleashed 200.5 has bug

After testing the 200.5 version of the defective R500 R600, will lead to a series of models, wireless LAN appears high delay, packet loss and other cases, only by reducing version to... (continued)

DHCP problem with Ruckus 7363

Hi Everybody.
I have an 7363 and DHCP service doesn ?t assign IP addresses on wireless clients. I upgraded firmware to 9.6.0.0.267 but the problem remains.
Please help.

Ruckus R510 , als DHCP

hallo Zusammen , wie kann das AP-Gerät R510 als DHCP Server einsetzen ??? es wäre schön , wenn jemand  an die Anleitung anweisen kann

Cloudpath vs RuckusCloud

what is the difference between CloudPath and Ruckus Cloud WiFi? Does CloudPath feed into Cloud WiFi or there is integration between two systems?

Ruckus CLI Airtime Stats

Hi,Can anyone tell me why the Airtime stats obtained via "get airtime <radio interface>" appear to go over 100%?Example output:get airtime wlan0 Raw counters: Total: 235... (continued)

DHCP on router or Ruckus?

I currently have the router behind the APs acting as a DHCP server.  Is there any advantage to letting the Ruckus units (R600) act as the authoritative DHCP server?  Does this... (continued)

Zone Direct 300 - Ruckus T300

3000 have a zone manager , buy ruckus t300 need to control them actualize the firmware version and this could help me out A support upgrade entitlement does not appear to have been... (continued)

Ruckus Cloud website down?

Is the Ruckus Cloud website degraded for anyone else? All customers' devices are "disconnected" and website is in a read-only mode for me and my coworker.

ruckus vf2825 upgrade to 5.3

Hello,On the official page I saw new version for vf2825 - the version is 5.3. I follow the manual for upgrade, but the upgrade failed. Description of error: control file download... (continued)

DHCP issue in ruckus AP

Hi all
i have created two ssid say abc1 with vlan 20 and abc2 with vlan30
when user connects to abc1 , they are connected and recieves ip of vlan 20
But when the Users connect to... (continued)

Ruckus Radius and Smoothwall

Hi,
I am a little confused with how to set this up. I have a Smoothwall box doing filtering and dishing out DHCP leases on VLAN 30. I have setup a VLAN SSID on 30 which works fine.... (continued)

Ruckus As DHCP Server ????

Can the ruckus zonedirector 3000 be used in a large wireless environment? It was an option that was brought up today during our pre-install discussions. I was under the understanding... (continued)

Ruckus AP Going Down

I have a R600 Unleashed and has been working fine for over a year. However now randomly it has been going down were it disconnects all the clients and goes into a loop of... (continued)

VOIP Ruckus network

Can you help me improve VOIP in my network, I have around 20 ruckus switches that are connected to one core switch. Now, users are complaining that they have a problem with the voice... (continued)

auto connect ruckus AP r310

i haved 7 ap in my house, without controller.if i connected 1 ap in living room , and move to another room (Gym room), distance between 4 meter, i still conected ssid in the living room... (continued)