SmartZone 300 (SZ300) - Federal

Hotspot 2.0 profile limit reached - at most 3000 allowed

In certain use case scenario the hotspot 2.0 profile limit of 3000 may be reached. This article will share the options available for users of Smart Zone controller to overcome this issue.

ZD 3000/1200 | 10.1.2.0.270/10.2.1.0.147 | ZD to SZ Migration not working

While performing a a ZD to SZ migration getting a "cannot connect to zone-director" error if the ZD is running on 10.1.2.0.270/10.2.1.0.147

service.StorageService @@3001,cassandraError,Repair session failed: was recorded every day

The following message was recorded around 01:00 UTC every day even after fresh install.
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2024-11-06T01:00:50+00:00 127.0.0.1 service.StorageService @@3001,cassandraError,Repair session failed:

SmartZone OS equivalent for remote ap cli -A command like in ZD

How to run AP CLI commands from SCG/vSZ/SZ1xx/SZ300 running Smartzone OS

Differences between ZoneDirector (ZoneFlex ZD) and SZ100 / vSZ / SCG200 (SmartZone)

Product AP capacity / authentication / feature / function differences between ZoneDirector (9.13) and SmartZone (3.4) controller platforms.

Enabling smart-roam on SmartZone controller

How to enable smart-roam on SmartZone controller via CLI.

AP Heartbeat Timers in Smartzone: Behaviour, Configuration, FAQ's

The article provides information on the AP heartbeat function within SZ

Preparing ICX Devices to be Managed by SmartZone

Preparing ICX Devices to be Managed by SmartZone

What is SmartZone/vSZ Entitlement File and How to Download it?

Steps to download the Support and License File for the SmartZone/vSZ controllers

Disable AP radio | vSZ | SmartZone

How to disable a specific radio on an AP

What Ethernet SFP Optics are compatible with Ruckus ZD, SmartZone, ICX switches, and AP products?

Only the 1/10G SFP+ SR Transceiver on Ruckus price sheet has been tested by our QA on Ruckus SZ appliances.
Only the 100Mbe / 1GigE / 10GigE / 40GigE / 100GigE tranceivers on Ruckus... (continued)

TACACS+ Connection Failing from SmartZone(SZ)

SmartZone connection fails due to outbound firewall

SmartZone Precedence Policy support

Configuration settings combine to determine SmartZone Precedence Policy support.

ASCII Unicode Character support in SmartZone

Full ASCII Unicode Character support is available in SmartZone 3.4+.

SmartZone SCG/vSZ Guest Access

These are steps to configure Guest Access on SmartZone SCG/vSZ controllers.

vSZ: Virtual SmartZone Supported Hypervisors

vSZ on 7.0 supports installation on ESXi, Windows Server Hyper-V, KVM CentOS, OpenStack Ubantu and Nutanix hypervisors. For public cloud, it supports installation on AWS, Google Cloud... (continued)

Enabling SNMP on SmartZone managed AP

This article explains the procedure to enable SNMP service on SmartZone controller managed APs

Disable Weak Ciphers on SmartZone

Article explains about weak ciphers on SmartZone and whether it can be disable or not

SmartZone Ports to be open on a Firewall w/NAT

What ports/protocols need to be open to permit AP to SmartZone controller communication, and if including NAT?

SmartZone 3.2 Upgrade Port Changes

Starting in SZ 3.2 release, AP firmware upgrade is performed using HTTPS port 11443. Earlier releases use HTTP port 91.
To ensure that all APs can be upgraded successfully to the new... (continued)

SmartZone Report Filename format details

SmartZone report filenames include a string of digits after the text.
This article outlines the details of these digits.

How to login to SmartZone managed APs?

You can login to SmartZone managed APs directly, with Zone setup field info, or with cluster username password on SCG/vSZ-H APs, or defaults on Staging zone APs.

SmartZone UDP:3799 port for AAA CoA and DM

UDP port 3799 is necessary for RADIUS CoA and DM messages and are ONLY supported in Proxy Mode.

Visualize Airtime Detail in SmartZone 3.6 / 5.0

New SmartZone feature provides graphical representation of Airtime Utilization details.

Configuring FIPS on SmartZone and AP

This article provides information on configuring FIPS on SmartZone and AP

SmartZone Internal Firewall - Configuration

Configuration examples for the SmartZone outbound firewall

SmartZone AP Events & Alarms - Retention Limits

A summary of the data retention periods for SZ-H and SZ-E.

SmartZone 802.1x-MAC option description

Description of the operation of 802.1x-MAC option available for WLAN configuration on SZ controller platform

Wi-Fi Calling Profiles for SmartZone

This is a current (for post date) list of FQDN and IP information for ePDG carriers.

SmartZone Cluster Backup Upload and Restore

CLI Command to show the cluster backup upload and restore on vSZ or SZ platform using CLI (SSH/Serial Access)

AP management VLAN options under SmartZone

This article explains available options if you want to use VLANs for AP management under SZ-100, vSZ, and SC-200.

Airtime Detail in SmartZoneOS GUI

Airtime details report from controller GUI

SmartZone node not able to join the Cluster

Common causes of node join failures are Misconfiguration of Network Settings, Firmware Version Mismatch, Form-Factor Compatibility, Interface Configuration Matching, IP Version... (continued)

Firmware Upgrade - Virtual SmartZone (vSZ)

Firmware upgrade Procedure for Virtual SmartZone (vSZ)

L2 or same subnet AP discovery support on SmartZone products

Article explains L2 or same subnet AP discovery feature support for different SmartZone products.

Is Sponsor Approval supported in RUCKUS SmartZone(SZ)

Sponsor Approval is not available in 3.6.x and later firmware versions of SZ. Currently, Sponsor Approval feature can be used by integrating RUCKUS Cloudpath (CP) solution with SZ.

Connecting Access Points to specific Zones in SmartZone or SCG

Using Registration Rules and Provisioning Tags to connect newly joined Access Points to specific Zones in an SmartZone or SCG cluster

How do you convert a SmartZone (SCG/SZ-100/vSZ) AP to work with a ZD

SmartZone Scalability - SZ vs vSZ capacity numbers

SmartZone product vary from large scale appliance or vSZ-H to vSZ-E or SZ-100 single domain services, each with varying number of supported users/features.

Is it possible to Create and Schedule AP CLI Scripts on Smartzone?

How to create and configure schedule AP CLI script

Social media authentication native support on SmartZone

Feature is not supported on SmartZone version 3.5.x and above

How to add additional SSH port in RUCKUS SmartZone(SZ)

Article talks about how to configure an additional port for SSH access, while default port remains 22 for SZ and AP/Switch/Dataplane communication.

Using Google OAuth for Zero-IT provisioning in SmartZone setup

This article contains a document on how to use Google OAuth service to provide Zero-IT based secure access to wireless users. Any user with a GMAIL address can log into the onboarding... (continued)

What are the order of steps in SmartZone AP Zone upgrades?

APs exchange information with SmartZone, triggering firmware download, reboot, configuration.

Managing SSL Certificates for SmartZone Controllers

This document provides an overview of how to configure a SmartZone to use SSL certificates.

Smartzone - "Unable to update the service certificate"

In Smartzone, attempting to apply a new SSL certificate for specific services will fail.

Why Airtime Pie chart is not showing in WebUI of SmartZone(SZ)

Airtime chart was removed from 6.1.0 and 6.1.1 release due to inconsistency in the data display, but added back to 6.1.2 (Patch2) and 7.0 versions.

Cannot create tunneled SSID on legacy (3.6.2) zone on SmartZone 6.1.2.0.487

Cannot create tunneled SSID on a zone that has version 3.6.2 AP firmware, while controller is version 6.1.2.0.487

What tools can I use to test API’s on SmartZone platform

This article describes 2 software tools that can be used to test API’s on SmartZone platform

SmartZone Pre-check Scripts for Data Migration Upgrades

This script extends SZ upgrade process monitor, to allow more time for data migration pre-check.

SmartZone AP boot sequence and Ports used - 3.2.1 and R300

See the packet trace of AP port/protocol communiations for SmartZone connection and conversion.